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I booked this stay after leaving the awful initial place I had booked. This hotel is absolutely wonderful: the rooms are perfect (with aircon), spacious, quiet, and comfortable. Even more than this, the staff are fantastic! Everyone I spoke with was kind and helpful, always with a smile. There is a coffee shop and supermarket next door and the tram stops right outside the door. It’s about 20 minutes to the touristy area (one metro train and one tram for one stop). I have already recommended this hotel to friends traveling to Stockholm and I will definitely stay there again.

Hotel is in a great location, shopping centre a couple of minutes walk away, same for metro transport, room was clean and spacious, staff were friendly.

Thank you for a very professional and friendly staff!!

I stay regularly and appreciate the ease and relaxed atmosphere, will be back again in December

Excellent

Where to start, well this was a very lovely two night stay for my friend and I. We were in town for my birthday and a concert and this stay was absolutely wonderful. The entire staff made us feel at home but there was one employee who really gave top tier customer service and warm hospitality. Thomas was a wonderful person to come across, from the moment we walked in he was attentive, friendly and knowledgeable. He even went above and beyond when it came to dinner for my birthday in the hotel’s restaurant after we flew all day. As a former hospitality worker in an array of positions and environments (in America) I can certainly say Thomas was among the best. The entire staff made us feel comfortable & welcome. The breakfast was very good so make sure you wake up on time for that! If you’re traveling via Uber, it’s fairly easy to get one within 15-20 minutes so plan ahead. If I should find myself in Sweden again, I will definitely want to stay here! Thank you staff of Best Western and especially Thomas! Peace & love, Carrie