First of all, the reception agent in the morning was very rude, the chofer took 40 minutes to pick us up when the hotel is 5 min from the airport even though we advised clearly our pick up location. The shuttle bus was filthy, seats and carpets stained, some seat belts were broken with exposed wires creating a hazard to anyone. The toilet was clogged and were provided a plunger to fix it on our own as there was any maintenance staff. The room condition needs some love and care, walls cracked and wall paper in bathroom peeling, cabinets in the kitchen have detached formica.