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Keio Plaza Hotel Sapporo

Photo gallery for Keio Plaza Hotel Sapporo

Breakfast and lunch served
Property video
Premium bedding, in-room safe, individually decorated
Exterior
Breakfast and lunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Sapporo Clock Tower
    ‪11 min walk‬
  • Place, Odori Park
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪13 min drive‬

Room options

View all photos for Premier Single Room

Premium bedding, in-room safe, individually decorated

Premier Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Premier Large Twin Room

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Single Room

Premium bedding, in-room safe, individually decorated

Comfort Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Queen Room

Premium bedding, in-room safe, individually decorated

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Large Twin Room

Superior Large Twin Room

Superior Large Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking

Premier King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Queen Room

Premium bedding, in-room safe, individually decorated

Premier Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier King Room

Premium bedding, in-room safe, individually decorated

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Room

Premium bedding, in-room safe, individually decorated

Accessible Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Queen Room

Premium bedding, in-room safe, individually decorated

Comfort Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premier Twin Room

Premium bedding, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Family Room

Premium bedding, in-room safe, individually decorated

Standard Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Large Twin Room

Premium bedding, in-room safe, individually decorated

Superior Large Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Triple Room

Premium bedding, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Large Twin Room

Premium bedding, in-room safe, individually decorated

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Double Room

Premium bedding, in-room safe, individually decorated

Premier Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Plaza Corner King (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Corner King (suite Style)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Plaza King (view Bath Suite Style)

Premium bedding, in-room safe, individually decorated

Plaza King (view Bath Suite Style)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Plaza Twin (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Twin (suite Style)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, individually decorated

Comfort Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premier Quadruple Room

Premium bedding, in-room safe, individually decorated

Premier Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Comfort Large Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Sapporo

Keio Plaza Hotel Sapporo is centrally located in Sapporo, a 5-minute walk from Hokkaido University and 11 minutes by foot from Odori Park. .This luxury hotel is 0.9 mi (1.4 km) from Sapporo Clock Tower and 1.2 mi (2 km) from Sapporo TV Tower.

What's nearby

  • Hokkaido University - 5 min walk - 0.4 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Sapporo Clock Tower - 11 min walk - 0.9 km
  • Odori Park - 11 min walk - 1.0 km
  • Sapporo TV Tower - 15 min walk - 1.3 km

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 13 min walk
  • New Chitose Intl. Airport (CTS) - 63 min drive

Restaurants

  • ‪ラーメン二郎 札幌店 - ‬3 min walk
  • ‪六花亭 - ‬3 min walk
  • ‪六花亭 喫茶室 - ‬2 min walk
  • ‪札幌つなぐ横丁 - ‬2 min walk
  • ‪私は、貝になりたい - ‬2 min walk

About this property

Keio Plaza Hotel Sapporo

Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 486 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a hair salon, wedding services, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Glass Seasons, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Glass Seasons - This buffet restaurant serves breakfast and lunch.
MIYAMA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
YAMANAMI - Onsite fine-dining restaurant. Open daily.
AKIZU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1012 reviews
Rating 8 - Good. 227 out of 1012 reviews
Rating 6 - Okay. 51 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 14 out of 1012 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne Weng Ying

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too.
Stayed 7 nights in Feb 2026

2/10 Terrible

Monica

I accidentally booked the wrong dates and tried to change it right away but Expedia and the hotel refused a refund.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 1 night in Feb 2026

8/10 Good

joakim

Liked: Cleanliness, amenities, property conditions & facilities
A bit dated ! Felt like a 1980 hotel but location was nice , near Skii lift so very convenient. No real good restaurants in hotel but nice options to eat nearby
Stayed 1 night in Jan 2026

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best location and convenient
Stayed 4 nights in Jan 2026

8/10 Good

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Close to Sapporo Station, full amenities, clean room, and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Quyen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and ambience
Stayed 5 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room.
Stayed 8 nights in Jan 2026

10/10 Excellent

Calvin

Liked: Cleanliness, property conditions & facilities
The concierge desk was extremely helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

HENRY

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. All perfect. Nothing to say anything. Thanks
Stayed 3 nights in Jan 2026

8/10 Good

Jing Xin

Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well kept and clean. Service was top notch and efficient.
Stayed 2 nights in Jan 2026

8/10 Good

jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Jill Mariko, Honolulu

Travelled with family
Liked: Amenities
Breakfast was wonderful. We could have eaten every day. The staff are consistently helpful, friendly and professional. Will be recommending this properly.
Stayed 8 nights in Dec 2025

10/10 Excellent

Garret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room for Japan. Very clean and very thorough cleaning every day. Staff were very friendly and super helpful. Check in /check out quick and efficient. Great location with Sapporo station 5 minutes walk away and main shopping area about 15 minutes walk.
Stayed 4 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Hai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, but room is rather small and no bedside table, charging port is right beside head.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yusefin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
housekeeping was great, and amenities high quality.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and amazing buffett breakfast Friendly staff and prompt service Near all locations
Stayed 5 nights in Nov 2025

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and location made our stay in Sapporo perfect. Couldn’t have asked for a better hotel.
Stayed 6 nights in Nov 2025

8/10 Good

Yukiko

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious for the 3 of us. Grandson loved watching the trains go by. Great amenities and the breakfast was great. Good variety of dishes at the hotel buffet.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The stay was very pleasant. The rooms were clean and simple, water pressure good, and services available great - like laundry service options and luggage transfer options. Location was prime for those needing a clean stay close to the Sapporo station. When I come back to Hokkaido I’ll be booking a room here again.
Stayed 3 nights in Nov 2025