Keio Plaza Hotel Sapporo

4.5 star property

Photo gallery for Keio Plaza Hotel Sapporo

Exterior
Property video
[Plaza Floor] Plaza Corner King (Suite Style)
Premier Large Twin Room, Non Smoking
Daily buffet breakfast (JPY 4000 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Odori Park
    ‪9 min walk‬
  • Place, Sapporo TV Tower
    ‪15 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

Premier Single Room

  • Sleeps 1

Premier Large Twin Room

  • Sleeps 2

Comfort Single Room

  • Sleeps 1

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2

Standard Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Large Twin Room Non-Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Twin Beds

Family Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

Superior Large Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premier King Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Premier Queen Room

  • Sleeps 2

Premier King Room

  • Sleeps 2

Accessible Room

  • Sleeps 2

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Superior Double Room

  • Sleeps 2

Comfort Queen Room

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Deluxe Twin Room

  • Sleeps 3

Premier Twin Room

  • Sleeps 2

Comfort Double Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • Sleeps 5
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

Superior Large Twin Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Premier Double Room

  • Sleeps 2

Plaza Corner King (suite Style)

  • Sleeps 3

Plaza King (view Bath Suite Style)

  • Sleeps 2

Plaza Twin (suite Style)

  • Sleeps 2

Comfort Quadruple Room

  • Sleeps 4

Premier Quadruple Room

  • Sleeps 4

Comfort Large Twin Room

  • Sleeps 2

Similar properties

About the area

Sapporo

With a stay at Keio Plaza Hotel Sapporo, you'll be centrally located in Sapporo, a 6-minute walk from Hokkaido University and 10 minutes by foot from Odori Park. .This luxury hotel is 0.7 mi (1.1 km) from Sapporo Clock Tower and 1.1 mi (1.7 km) from Sapporo TV Tower.

What's nearby

  • Hokkaido University - 5 min walk - 0.4 km
  • Odori Park - 9 min walk - 0.8 km
  • Sapporo Clock Tower - 11 min walk - 0.9 km
  • Sapporo TV Tower - 15 min walk - 1.3 km
  • Tanukikoji Shopping Street - 16 min walk - 1.3 km

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 12 min walk
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪ラーメン二郎 札幌店 - ‬4 min walk
  • ‪六花亭 - ‬3 min walk
  • ‪六花亭 喫茶室 - ‬2 min walk
  • ‪GLASS SEASONS - ‬1 min walk
  • ‪ハムカツ神社 札駅店 - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

Winter wonderland with restaurant
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 486 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a hair salon, wedding services, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Glass Seasons, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Glass Seasons - This buffet restaurant serves breakfast and lunch.
MIYAMA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
YAMANAMI - Onsite fine-dining restaurant. Open daily.
AKIZU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tezen

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mingdong

Stayed 2 nights in Jul 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Jul 2025

8/10 Good

Ching Ching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Hotel is about 400m walk from Sapporo station. Rooms are clean and well maintained. It has a pool and a gym but hotel guests pay a fee to use.
Stayed 2 nights in Jul 2025

6/10 Okay

Janelle

Travelled with family and small children
Disliked: Staff & service, amenities
Room was just ok, bed and pillows were hard and uncomfortable, hotel felt old, awkward encounters with staff and they didn't know English so it was confusing. They only gave us 4 pillows in our room for 5 people.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2025

8/10 Good

Takeshi

Stayed 2 nights in Jul 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with good service. We were thankful for a complimentary upgrade to a renovated room. The only minus for us was that the queen bed was small for sleeping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon, Thousand Oaks

Liked: Cleanliness, amenities, property conditions & facilities
Great room, incredible breakfast buffet, excellent staff and location. Rate this a 6 star!
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher Armond

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, Piedmont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had comfortable stay. Breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and location was convenient to places we wanted to go to.
Stayed 7 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the same property within the same week, and we were offered better rooms on a different floor this time. The rooms on this floor had been renovated, and were much better than our first stay here.
Stayed 3 nights in May 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good clean rooms and efficient check in process. The rooms were old and in need of renovations, but otherwise okay.
Stayed 2 nights in May 2025

10/10 Excellent

Sau-Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff, cleanliness& hotel amenities were excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Ji Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Goh Sock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay in Keio Was upgraded to a bigger room . Check in was smooth and quick Staff are great and from front office to housekeeping . They gave me a surprise for my birthday Appreciate how genuine they were Will stay here again when I next visit Hokkaido
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Front desk was helpful. The room was spacious, clean and quiet.
Stayed 5 nights in Apr 2025

8/10 Good

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to
Stayed 4 nights in Apr 2025

10/10 Excellent

Sui Ki

Stayed 1 night in Apr 2025