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Keio Plaza Hotel Sapporo

4.5 star property

Photo gallery for Keio Plaza Hotel Sapporo

Exterior
Breakfast and lunch served
Lobby
Comfort Room, Multiple Beds, Non Smoking
[Plaza Floor] Plaza Corner King (Suite Style)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪9 min walk‬
  • Sapporo Clock Tower
    ‪11 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Comfort Large Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Large Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

  • 53.9 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

  • 62.8 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 54.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking

Premier King Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

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4.5 out of 5, Wonderful, (1005)
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About the area

Sapporo

With a stay at Keio Plaza Hotel Sapporo, you'll be centrally located in Sapporo, a 6-minute walk from Hokkaido University and 10 minutes by foot from Odori Park. .This luxury hotel is 0.7 mi (1.1 km) from Sapporo Clock Tower and 1.1 mi (1.7 km) from Sapporo TV Tower.

What's nearby

  • Hokkaido University - 5 min walk - 0.4 km
  • Odori Park - 9 min walk - 0.8 km
  • Sapporo Clock Tower - 11 min walk - 0.9 km
  • Sapporo TV Tower - 15 min walk - 1.3 km
  • Sapporo Beer Museum - 3 min drive - 2.4 km

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 12 min walk
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪六花亭札幌本店 - ‬2 min walk
  • ‪六花亭喫茶室 - ‬2 min walk
  • ‪ハムカツ神社札駅店 - ‬3 min walk
  • ‪GLASS SEASONS - ‬1 min walk
  • ‪大衆蕎麦大衆酒場 りん - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

Winter wonderland with restaurant
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 486 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a hair salon, wedding services, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Glass Seasons, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Glass Seasons - This buffet restaurant serves breakfast and lunch.
MIYAMA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
YAMANAMI - Onsite fine-dining restaurant. Open daily.
AKIZU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; well maintained property. Smooth check-in; great breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Josa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Sapporo station. Niseko ski bus picks up right in front of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient, and warm
Stayed 3 nights in Mar 2025

10/10 Excellent

JEMME KOK PING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel with the most friendly and accommodating staff. If I am ever back in the area I will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

BOON POO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Good size for 3 adults. Pillows were too soft and only one per bed. Should provide 2 per bed. Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Seiji

Stayed 6 nights in Feb 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find and staff were helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with good restaurants.

Good location. Fast checkin and out. Concierge helpful. Great breakfast selection. Nice teppenyaki on top floor. Airport bus to Chitose at front door and its first stop so first to choose seats.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet!
Stayed 1 night in Feb 2025

10/10 Excellent

Jarintip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best as always :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Jarintip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was very good
Stayed 5 nights in Feb 2025

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

christopher, Yomiton Son

Stayed 3 nights in Feb 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay for a night in Sapporo. Good view and lighting in the room with all necessary amenities. Parking structure near and close to station, convinis, and parks. Would stay again for a quick layover.
Stayed 1 night in Feb 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Po Ying

Stayed 4 nights in Jan 2025

8/10 Good

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room thst we booked was supposed to have a small living room area and the room that we got did not have that. The room that we got was also smaller than what was advertised.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, smooth checkin, friendly staff, good amenities, easy checkout, good location.
Stayed 5 nights in Feb 2025

6/10 Okay

Richard

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was nice, great location. Issues we had were the room was extremely hot, was very uncomfortable despite turning heat way down. Also the bed and pillow were firm and thin.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did two non consecutive nights (Sunday and the following Friday) at the Kieo Plaza Hotel as a means for getting to/from the airport (CTS), while on a ski trip. We were skiing (and staying) at Niseko village for the week. The Kieo Plaza Hotel worked out perfectly. We took the city bus from/to CTS, and combined that with a Hokkaido resort bus to get to/from Niseko. Both busses stopped at the hotel and resorts, so we didn't have to slough our luggage through the snow. Also, the Kieo Plaza Hotel stored extra luggage for the week we were in Niseko. We had several heavy pieces of luggage and cutting those down to the essential ski equipment was nice. Overall the staff was extremely helpfull helping with our luggage and making sure our trip went smoothly. The room was clean and well outfitted with coffee, fridge, etc. that met our needs. Across the street is a 7-Eleven that you can get essentials at, and there is a late night bar just a couple blocks up the street, with very good food if you get in late and the resturant is closed. We ate at the Breakfast buffet Saturday and the food was excellent. Overall the Kieo Plaza Hotel was a perfect fit and I highly reccomend staying there.
Stayed 1 night in Jan 2025

10/10 Excellent

Milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable, very kind staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Daphne

Stayed 3 nights in Jan 2025

10/10 Excellent

Bruno

Stayed 1 night in Dec 2024