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Hotel Sonia Otaru

4.0 star property

Photo gallery for Hotel Sonia Otaru

Hot springs
Coffee shop
Premium bedding, in-room safe, individually decorated
Public bath
Daily buffet breakfast (JPY 2420 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 22 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking

  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King Room, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Otaru

When you stay at Hotel Sonia Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and Stained Glass Museum. .This hotel is 11.8 mi (18.9 km) from Kokusai Ski Resort and 16.7 mi (26.9 km) from Kiroro Resort.

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Sonia Otaru

Hotel with a restaurant, steps from Otaru Canal
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Make yourself at home in one of the 149 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.
Stop by the hotel's restaurant, 寿司バル イルオナイ（IL ONAI）, for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
寿司バル イルオナイ（IL ONAI） - This sushi bar serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 39 ºC
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Reviews

Hotel Sonia Otaru Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 351 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

Reviews

8/10 Good

Iren, Neuss

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Natsuko, Fairlawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Within walking distance you can see very romantic scenery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

philip

Travelled with family
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bikky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Leong Kee

Stayed 2 nights in Jun 2025

10/10 Excellent

Kwong Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025

8/10 Good

Jojo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room with good amenities.
Stayed 3 nights in May 2025

4/10 Poor

THERESA

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025

10/10 Excellent

Thant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether
Stayed 2 nights in May 2025

10/10 Excellent

Ramanan

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025

8/10 Good

Choy

Travelled with family
Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

8/10 Good

YASUYUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 3 nights in Mar 2025

6/10 Okay

Gail, Richmond Hill

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Ichaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025

8/10 Good

Megumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, walkable to downtown. Had everything we were looking for
Stayed 2 nights in Feb 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful place but a little dated in the rooms and small
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025