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Chalet Ivy Jozankei

3.5 star property

Photo gallery for Chalet Ivy Jozankei

Premium Suite, 2 Bedrooms
Lobby
Deluxe Suite
Exterior
Deluxe Corner Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Shrine
    ‪2 min walk‬
  • Place, Jozankei Hot Spring
    ‪5 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪64 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite

Corner Suite

  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Suite

Deluxe Corner Suite

Deluxe Corner Suite

  • River view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

  • River view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Similar properties

Lobby
Jozankei Yurakusoan
Jozankei
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 118 reviews
The price is AU$457
26 Apr - 27 Apr
Jozankei Yurakusoan

About the area

Sapporo

With a stay at Chalet Ivy Jozankei in Sapporo (Jozankei), you'll be within a 10-minute walk of Jozankei Hot Spring and Jozankei Shrine. .This spa ryokan is 15.8 mi (25.4 km) from Tanukikoji Shopping Street and 16 mi (25.7 km) from Odori Park.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jozankei Shrine - 2 min walk - 0.2 km
  • Jozankei Hot Spring - 5 min walk - 0.4 km
  • Jozankei Futami Park - 8 min walk - 0.7 km
  • Odori Park - 29 min drive - 29.0 km

Getting around

  • Soen Station - 24 min drive
  • Sapporo Okadama Airport (OKD) - 70 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬9 min walk
  • ‪山岡家 - ‬9 min drive
  • ‪J・glacée - ‬6 min walk
  • ‪エクスクラメーションベーカリー - ‬13 min walk
  • ‪だむみえーる - ‬8 min drive

About this property

Chalet Ivy Jozankei

Chalet Ivy Jozankei offers 26 air-conditioned accommodations with free minibar items and safes. 49-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the ryokan include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nikur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours. There are hot springs on site.

Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free international calls.
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and a 24-hour fitness center.
Enjoy a satisfying meal at ZUI（ズイ） serving guests of Chalet Ivy Jozankei. Wrap up your day with a drink at the bar/lounge. A complimentary Japanese breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:00 AM and 9:30 AM.
ZUI（ズイ） - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ZUI（ズイ）

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • 24-hour public bath
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovation work will be carried out at the restaurant entrance on the 3rd floor from April 21-26, 2026 from 11 AM-3 PM. All hotel services will continue as normal, but construction noise may be heard during the above period and times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Chalet Ivy Jozankei Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 96 reviews
Rating 8 - Good. 5 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuet Teng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Top notch! Will return. Amazing room, amazing service.
Lobby
Fireplace
Stayed 1 night in Dec 2025

10/10 Excellent

JIARAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been to many onsen property and this is top tier in Hokkaido.
Stayed 1 night in Dec 2025

10/10 Excellent

Ka Yee, Flushing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here and will definitely consider coming back if we return to Hokkaido!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.
Stayed 1 night in Nov 2025

10/10 Excellent

Chin-chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

HAE YEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Darrel, Trinidad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Stayed 3 nights in Apr 2025

10/10 Excellent

Denny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Stayed 3 nights in Mar 2025

10/10 Excellent

GLOBAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Seryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Monrovia

Stayed 3 nights in Oct 2024

10/10 Excellent

Jia Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Weihua, Fort Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service ,food, onset, …,everything perfect
Stayed 1 night in Oct 2024

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

CHING TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

may

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

YEONHEE

Stayed 1 night in Jan 2024

10/10 Excellent

Keon Bok

Stayed 2 nights in Jan 2024

10/10 Excellent

gopi bhagu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Stayed 2 nights in Jan 2024