See all properties
Save

Hotel Irotama Lago

4.0 star property

Photo gallery for Hotel Irotama Lago

5 outdoor pools, pool umbrellas, pool loungers
Restaurant
Reception
Luxury Room | Balcony view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • All-inclusive

Explore the area

View map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Place, Zazue
    ‪6 min walk‬
  • Place, Bello Horizonte Beach
    ‪6 min walk‬
  • Place, Rodadero Beach
    ‪10 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(20 reviews)
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Room Standard With Garden View

1 bedroom, premium bedding, in-room safe, desk

Room Standard With Garden View

  • 30 sq m
  • Sleeps 3

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

8.0 out of 10
Very good
(1 review)
  • 179 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard with Panoramic View

1 bedroom, premium bedding, in-room safe, desk

Double Room Standard with Panoramic View

  • 43 sq m
  • Sleeps 2

View all photos for Quadruple Room Junior with Panoramic View

1 bedroom, premium bedding, in-room safe, desk

Quadruple Room Junior with Panoramic View

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4

View all photos for Room Junior With Garden View

1 bedroom, premium bedding, in-room safe, desk

Room Junior With Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4

Similar properties

Exterior
Hotel Irotama del Sol
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 262 reviews
The price is AU$233
8 Dec - 9 Dec
Hotel Irotama del Sol

About the area

Santa Marta

Located in Santa Marta (Bello Horizonte), Hotel Irotama Lago is within a 10-minute walk of Bello Horizonte Beach and Zazue. .This beach hotel is 5.4 mi (8.7 km) from Rodadero Beach and 6.5 mi (10.4 km) from Blanca Beach.

What's nearby

  • Zazue - 6 min walk - 0.6 km
  • Bello Horizonte Beach - 6 min walk - 0.6 km
  • Rodadero Beach - 10 min drive - 9.7 km
  • Parque de los Novios - 14 min drive - 14.7 km
  • Rodadero Sea Aquarium and Museum - 18 min drive - 12.1 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cinto - ‬8 min walk
  • ‪Sol Y Sombra - ‬5 min drive
  • ‪Frisby - ‬6 min drive
  • ‪Crepes & Waffles - ‬9 min walk

About this property

Hotel Irotama Lago

Family-friendly Santa Marta hotel connected to the convention center, 6-minute walk to Bello Horizonte Beach
Hotel Irotama Lago offers 188 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Irotama has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Santa Marta? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel Irotama Lago has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Irotama Lago are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen island
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Facilities fee: COP 4300 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Lago
Irotama Resort
Hotel Irotama Lago Hotel
Hotel Irotama Lago Santa Marta
Hotel Irotama Lago Hotel Santa Marta

Reviews

Hotel Irotama Lago Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 426 out of 759 reviews
Rating 8 - Good. 215 out of 759 reviews
Rating 6 - Okay. 64 out of 759 reviews
Rating 4 - Poor. 25 out of 759 reviews
Rating 2 - Terrible. 29 out of 759 reviews

Reviews

10/10 Excellent

Belkys Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several food options, all very nice. The room was clean with comfortable beds
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatiana, Miramar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort, especially if you have children. The birds at the buffet area are a nightmare, but it compensates with the lovely staff. Great views from el Lago tower, and pools were fun.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness
Very clean. And helpful staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Brayan

Travelled with family
Experiencia decepcionante en el Hotel Irotama — Desinformación y mal servicio Soy residente permanente en Estados Unidos y ciudadano colombiano. Ingresé recientemente a Colombia y, como ciudadano, utilicé el sistema de registro biométrico (registro de iris) para ingresar al país, lo cual evita la necesidad de sellar el pasaporte. Esta modalidad está plenamente reconocida por Migración Colombia. Antes de viajar, consulté la página web del Hotel Irotama, donde claramente indican que los ciudadanos colombianos residentes en el exterior pueden quedar exentos del IVA si presentan su documento de residencia extranjera, sin mencionar que el sello en el pasaporte sea obligatorio. Con base en esa información, no solicité que me sellaran el pasaporte. Lamentablemente, al momento del check-in, la persona que nos atendió desconocía esta normativa y afirmó que era obligatorio tener el sello de ingreso o un registro migratorio, el cual tiene un costo adicional y tarda alrededor de 15 días en ser procesado. Solicité hablar con un supervisor y, para mi sorpresa, él tampoco estaba al tanto de las políticas actualizadas publicadas en el propio sitio web del hotel. Ambos insistieron en cobrar el IVA, asegurando que "podría solicitar el reembolso al salir del país", lo cual en Colombia es, en la mayoría de los casos, una ilusión burocrática o una pérdida de tiempo. Además de este grave problema de desinformación y maltrato al cliente, el servicio no estuvo a la altura del precio. Solo
Stayed 3 nights in Jul 2025

10/10 Excellent

Trixy, Zephyrhills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable. There were plenty of dining options between all of their properties.
Stayed 3 nights in Jul 2025

2/10 Terrible

María Carolina

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 10 nights in Jul 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Angel rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place
Stayed 1 night in Jul 2025

8/10 Good

Alberto, Basking Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so beautiful, people are kind and helpful. however they charge me more on top of what i paid to expedia, for expedia had not informed. Also the issue with towels, i think a five star hotel should not be so mean with changing towels
Stayed 5 nights in Jul 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio especialmente a la mesera Janni que con su sonrisa y amabilidad hicieron nuestros días muy agradables, así mismo nuestro botones Samuel que desde el primer día de nuestras vacaciones estuvo pendiente de nosotros que gran persona muy servicial. Por otra parte sería de gran importancia mejorar la sala de hospitalidad con más baños disponibles y vertieres más cómodos.gracias y hasta una nueva visita. Santiago Guzman
Stayed 5 nights in Jul 2025

10/10 Excellent

Iker

Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Stayed 4 nights in Jul 2025

10/10 Excellent

Israel

Liked: Amenities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun trip , everybody was so nice and helpful at the hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

javier

Business traveller
Liked: Cleanliness
Great place family friendly. Food is average but service is good. Nice beach and good security.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zeydy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, easy check in. They offered transportation from the aipoort. The staff was really friendly. A lot of food options inside the resort. Nice pools, easy to walk and from the beach. They offered multiple activities during the stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose, Sinking spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is so nice and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Marino

Stayed 2 nights in May 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel located in front if a good beach and the staff is very friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lissetty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing. Very safe place and a lot of things to do. Staff and service were great. Definitely will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Tomas

Stayed 2 nights in Apr 2025

2/10 Terrible

Pedro

Liked: Property conditions & facilities
Disliked: Staff & service
From day one until
Stayed 2 nights in Apr 2025