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Hotel Irotama Lago

4.0 star property

Photo gallery for Hotel Irotama Lago

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Luxury Room | Balcony view
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • All-inclusive
  • Gym
  • Pool

Explore the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Bello Horizonte Beach
    ‪6 min walk‬
  • Zazue
    ‪7 min walk‬
  • Rodadero Beach
    ‪18 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 41 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 47.17 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 179 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools, pool loungers, lifeguards on site

Hilton Santa Marta

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (339)
The price is AU$251
for 1 room
AU$251 total
21 May - 22 May
Hilton Santa Marta

About the area

Santa Marta

With a stay at Hotel Irotama Lago in Santa Marta, you'll be on the beach, within a 10-minute walk of Bello Horizonte Beach and Zazue. .This beach hotel is 5.4 mi (8.7 km) from Rodadero Beach and 6.5 mi (10.4 km) from Blanca Beach.

What's nearby

  • Bello Horizonte Beach - 6 min walk - 0.6 km
  • Zazue - 7 min walk - 0.6 km
  • Rodadero Sea Aquarium and Museum - 12 min drive - 10.5 km
  • Bahia de Santa Marta - 13 min drive - 13.6 km
  • Rodadero Beach - 18 min drive - 8.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Harrys parrilla Y Tragos - ‬14 min walk

About this property

Hotel Irotama Lago

Family fun on the beach, with 5 outdoor pools, near Zazue
Hotel Irotama Lago offers 578 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 578 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Santa Marta? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel Irotama Lago has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Irotama Lago are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen island
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Facilities fee: COP 4300 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Lago
Irotama Resort
Hotel Irotama Lago Hotel
Hotel Irotama Lago Santa Marta
Hotel Irotama Lago Hotel Santa Marta

Hotel Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 678 reviews
Rating 8 - Good. 200 out of 678 reviews
Rating 6 - Okay. 59 out of 678 reviews
Rating 4 - Poor. 25 out of 678 reviews
Rating 2 - Terrible. 26 out of 678 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pedro

Liked: Property conditions & facilities
Disliked: Staff & service
From day one until
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gladis, PALM BEACH GARDENS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel facilities , attention and clean 100
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Amenities
Great experience. Highly recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Jamil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort. The staff is friendly and helpful. The facilities are great. One thing to improve would be to lift the restrictions to order food from the swimming pools from 12 to 3 pm because they want to force people to go to the restaurants for lunch, but people should be free to choose.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Apr 2025

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, comida, playa muy limpia, muchooo vendedor pero es a veces inevitable. Lo único q tengo queja es el transporte de un hotel al otro. Cuentan con varios carros de golf para transportar, pero sus horarios no son muy convenientes para los q madrugamos. En general muy bueno
Stayed 11 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this beautiful hotel! It's in a fantastic location, and the food is just amazing. It's also super kid-friendly and has a modern vibe that we really appreciated. Plus, it’s packed with great amenities. The service was top-notch too!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved the hotel. The bungalow rooms are nice. You see nature and the beach is nice. Sand is dark but soft. Breakfast buffet is very good. Food at the restaurants is very good and not expensive at all. Every one was very friendly. I would like to come back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful family-friendly place to stay. Luxurious hotel. Food is the only negative. It is ok, but not outstanding. Great staff :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricio Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Stayed 7 nights in Feb 2025

10/10 Excellent

Cindy

Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que hubiera un discobar
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and offers an efficient free pickup service. The architecture and the interior design are extremely tasteful and are harmonious with the landscape and the building styles of the region. The staff are attentive, helpful and competent. The room was very well equipped and comfortable. We had a stunning view of the sea and mountains. There are several large and attractive swimming pools, including slides. There is a lake where you can look at iguanas. The hotel backs onto a (not private) beach where a helpful member of staff will provide you with seating. The beach is functional - not the most beautiful but clean enough and the water is calm enough to swim in. The whole setup is fantastic for kids. The buffet breakfast (included in the price) was excellent in variety, quality and quantity. The Irotama - in its cuisine, design and activities - clearly seeks to showcase elements of the regional culture. As far as big hotels close to the airport go, this one offers a relatively "authentic" experience. Two small gripes. The pools close at 7pm. The lunch and dinner options (not included in the price - we went for the "budget" options) were not up to the quality of the breakfast. In summary - if you want to relax and enjoy a bit of luxury in beautiful surroundings in a convenient location by the sea, this is perfect. On the other hand, if you want to visit picture-postcard tropical beaches you're better off staying nearer Tayrona park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was wonderful. We adventured to various destinations (Santa Marta, Minca, and Tayrona). The staff was very helpful in getting us to and from these locations (getting back from Tayrona would have been difficult without their assistance in setting up a taxi both directions). They were also extremely helpful in answering all of our questions throughout our stay. We really wish we spent more time in this wonderful resort, as it has many amenities, including multiple very nice, clean pools, bars and restaurants, beach access (private, however vendors will hassle you constantly to buy their product or service), and a wonderful atmosphere. The only knock we have is that the restaurants are relatively sub-par, although there are several options. This area of Colombia does not have many English speakers, so come prepared with a little bit of Spanish and a language translation app; it will help a lot. Some of the staff know enough English to help out, but it’s best to have your app handy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Irotama fue muy buena experiencia. Todos los trabajadores muy queridos. Hasta el perro de nosotros lo trataron súper bien! Le dieron cama y todo! Volveremos a pasar vacaciones en el Irotama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adam Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice resort

Very nice resort great location. Various restaurants and lots of pools to choose from.
Stayed 3 nights in Nov 2024