San Zeno di Montagna Ski Resorts

Nice hotel in a great location near every thing but what stood out was the outstanding staff. They were helpful and gracious in every way possible

Hotel is located on the outskirts of Verona and takes approx. 15 mins walk to the centre & approx. 10 mins to the station (which was a positive). Property is tired and requires a large investment for renovation. Hotel is classified as a 4 star but is more like a 3 star, rooms do not have an iron or ironing board, every day I had to request milk/cream for tea in my bedroom. A kettle was provided but the plug did not fit in the socket. European adaptors did not fit in many of the sockets. One particular day the rain was awful and when I returned to the hotel I asked if my trousers could be dried and was told "no". I questioned if they had a laundry service and was told that they were unable to launder my trousers, again, for a 4 star hotel I would expect this service to be available. TV in the room was not working and had to request maintenance to visit. Fridge in the room did not work and tap in the bathroom needed maintenance as each time you turned it on, it made an horrendous noise. Overall an 'OK' hotel but would not stay again if I was in Verona.

Bar was fine.

Beautiful place, easy to find. Room was spacious, clean and well maintained. Staff were all lovely and very friendly. The whole setting, bar, pool area etc. were really nice spaces too. Highly recommended.

Location was great. Plenty of options for breakfast

Amazing location, friendly staff, spacious clean room