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Novotel Parma Centro

4.0 star property

Photo gallery for Novotel Parma Centro

Miscellaneous
Daily buffet breakfast (EUR 16 per person)
Premium bedding, down duvets, minibar, in-room safe
Staircase
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Via Trento 9, Parma, PR, 43122
  • Place, Cathedral of Parma
    ‪8 min walk‬
  • Place, Teatro Regio di Parma
    ‪10 min walk‬
  • Place, Piazza Garibaldi
    ‪11 min walk‬
  • Airport, Parma (PMF)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.8 out of 10
Exceptional
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
NH Parma
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 903 reviews
The price is AU$153
includes taxes & fees
20 Feb - 21 Feb
NH Parma

About the area

Parma

A stay at Novotel Parma Centro places you in the heart of Parma, within a 10-minute walk of Museo di Glauco Lombardi and Camera di San Paolo. .This family-friendly hotel is 0.4 mi (0.7 km) from Ducale Park and 0.5 mi (0.8 km) from Palazzo della Pilotta.

What's nearby

  • Palazzo della Pilotta - 7 min walk - 0.6 km
  • Cathedral of Parma - 8 min walk - 0.7 km
  • Teatro Regio di Parma - 10 min walk - 0.9 km
  • Piazza Garibaldi - 11 min walk - 1.0 km
  • University of Parma - 13 min walk - 1.1 km

Getting around

  • Parma Station - 4 min walk
  • Parma Airport (PMF) - 7 min drive

Restaurants

  • ‪Bacco Verde - ‬5 min walk
  • ‪Novotel Breakfast Room - ‬1 min walk
  • ‪Bar Paradiso - ‬2 min walk
  • ‪Caffe Milani - ‬3 min walk
  • ‪Il Pianetino - ‬4 min walk

About this property

Novotel Parma Centro

Family-friendly hotel with spa services and a seasonal outdoor pool
Novotel Parma Centro offers 133 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Make yourself at home in one of the 133 guestrooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Al Parmigiano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Parma? This hotel has 3122 square feet (290 square meters) of space consisting of a conference center and 4 meeting rooms. Limited parking is available onsite.
A complimentary manager's reception is offered on select days.
Al Parmigiano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Bellavista Café & Lounge - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Al Parmigiano
  • Bellavista Café & Lounge

Things to do

  • Bicycle storage
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • High chair
  • In-room cot
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,122 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1961
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT034027A16D3DP2TC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 28
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Residence
Novotel Parma Centro Opening March 2019 Hotel
Astoria Residence Hotel Parma
Astoria Residence Parma
Residence Astoria
Astoria Executive Hotel Parma
Astoria Executive Parma
Novotel Centro Opening March 2019 Hotel
Novotel Parma Centro Opening March 2019
Novotel Centro Opening March 2019
Novotel Centro Opening ch 201
Novotel Parma Centro Hotel
Novotel Parma Centro Parma
Novotel Parma Centro Hotel Parma
Novotel Parma Centro (Opening March 2019)

Novotel Parma Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 625 reviews
Rating 8 - Good. 208 out of 625 reviews
Rating 6 - Okay. 54 out of 625 reviews
Rating 4 - Poor. 14 out of 625 reviews
Rating 2 - Terrible. 9 out of 625 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and conveniently located. Staff were communicative and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
nice building
Stayed 2 nights in Oct 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but kinda in a sketch area by the train station. Centro is about 6 blocks away
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great reception staff. Pool barman/attendant helpful. Ideal location for station and proximity to historical centre
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4 day stay in Parma Excellent hotel great breakfast and near centre and rail station
Stayed 4 nights in Sep 2025

10/10 Excellent

Angus

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Liked: Amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very good. Service was good. Easy walking access from train station with lots of luggage.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel is right next to the train station and a 15 minute stroll to centre.
Stayed 2 nights in Jul 2025

8/10 Good

Francesco Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and recently upgraded. Room spacious, large good bed and huge bathroom with great shower. Hotel is opposite train station therefore somewhat dirty area with undesirables hanging around and dealing across the road from hotel. Restaurant hotel is a must try but breakfast average.
Stayed 2 nights in Aug 2025

8/10 Good

Karim

Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness

Novotel

Overall very good. Great location near the station and a 10 min walk into town. The room was nice albeit slightly cramped in size. The corridors could do with an update; I am comparing to the Novotel in Lyon which was fantastic. The thing they need to improve is the check-in with only one person to cope with a long queue of people.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. What you would expect for a nice 4 star hotel, but too close to the train station, which is not a nice neighborhood, and 20 minute walk away from the historic center.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parma with a pool

When we arrived for check-in the guest in front of us was having terrible trouble trying to settle his bill, as the employee on the desk could not add up his parking and tax charges for his stay. she clicked on a calculator for 20 minutes, before she agreed with what he had been telling her all along even though she wanted to charge him more than what was owed. when we got to her after his account was settled which was around 25 minutes she didn’t even apologise for the delay or welcome us to the hotel or even say hello, she just said, “name on reservation?” Honestly not the welcome we expected, but thankfully did not reflect the rest of our stay as it was excellent and would happily stay in the hotel again. Roof top pool was also a nice escape from exploring Parma and refreshing when the temperatures were so high.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
7
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor amenities

I stay frequently here and was disappointed that the past two trips this month the conditioner has not worked. This trip I asked reception 3 times to top it up as the pump didn’t work and called from my room - it was never sorted - very frustrating
Stayed 4 nights in Jul 2025

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025