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Mercure San Sebastian Monte Igueldo

4.0 star property

Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Lobby
2 bars/lounges
Exterior
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

View map
Paseo del Faro 134, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪1 min walk‬
  • Place, Miramar Palace
    ‪2 min drive‬
  • Place, Concha Promenade
    ‪2 min drive‬
  • Airport, San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

8.4 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

Standard Twin Room, With Sofa Bed, Mountain View

Standard Twin Room, With Sofa Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About the area

San Sebastián

With a stay at Mercure San Sebastian Monte Igueldo in San Sebastián (Antiguo), you'll be steps from Monte Igueldo and 12 minutes by foot from Bay of Biscay. .This family-friendly hotel is 1.9 mi (3 km) from Concha Promenade and 1.9 mi (3.1 km) from Miramar Palace.

What's nearby

  • Monte Igueldo - 1 min walk - 0.1 km
  • Ondarreta Beach - 1 min drive - 0.4 km
  • Royal Palace of Miramar - 2 min drive - 1.5 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Concha Promenade - 2 min drive - 1.8 km

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪La Mila - ‬4 min drive
  • ‪Ñam - ‬5 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Alaia - ‬6 min walk
  • ‪Syra Coffee - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Family-friendly hotel with 2 restaurants and bars
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Basque cuisine at El Torreon, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
El Torreon - This restaurant specializes in Basque cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 571 reviews
Rating 8 - Good. 148 out of 571 reviews
Rating 6 - Okay. 73 out of 571 reviews
Rating 4 - Poor. 34 out of 571 reviews
Rating 2 - Terrible. 15 out of 571 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the bay from Monte Igueldo. You can easily take the funicular to the lower city and walk the promenade or take a bus right to the old town. We usually walked in and bussed back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and resort feel!

Excellent stay at Mercure San Sebastián. Pick this hotel because it was a respite from city centers during our travels. It gave you an excellent resort feel. The views and panoramic location was gorgeous. It was quite difficult though to get down to the town as the pannicular does not start till 1030 and it ends at 8:30 so we needed to rely on taxis of which they took minimum of 10 to 15 minutes to get up to the hill and sometimes many people were waiting ahead of us. The walk down or up is on a very curved road with steep incline and little protection from cars, therefore we did not walk and the path was quite long. Otherwise, we are very happy with our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Stayed 2 nights in Sep 2025

6/10 Okay

Nicole

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Parnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
View amazing if you get the room with balcony
Stayed 3 nights in Aug 2025

10/10 Excellent

Jade

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful area
Stayed 8 nights in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Spectacular view from every angle. Central areas very good. Ate in bar followed by restaurant 3/5 fairly disappointing for 4* hotel. Staff fairly efficient rather than friendly. Would probably still return.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left a night early I couldn’t stay.

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Stayed 2 nights in Aug 2025

2/10 Terrible

claire

Disliked: Staff & service

No

Food options were limited to one restaurant on site or a truck into the town centre. Access to the town centre was limited to the funicular, which stopped at 21.30 or a local bus service, a 20 minute walk away.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anaen, HIALEAH

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Manon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gretel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene una ubicación donde la vista es única y espectacular! El hotel es bello y de mucha clase. Su atención es increíble. Tuvimos un tiempo maravilloso! La comida riquísima y muy bien presentada.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Masakatsu

Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, room comfort
Amazing
Stayed 3 nights in Jul 2025

8/10 Good

Lukasz

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliantly unique property.
Stayed 2 nights in Jul 2025