All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff is excellent and always accommodating. The breakfast option is worth the price. There is a lot of variety and the coffee is delicious. The front desk staff was particularly helpful, whether it was for directions, dining recommendations, or which beach you might prefer. The beach towels they offer are large and good quality. The room was nice. Besides the comfortable bed, the next best was the shower.
We loved staying at the Intelier Villa Katalina Hotel!
Breakfast was delicious, staff was very friendly and helpful, the bed was comfortable. The location was very convenient.
We really enjoyed our stay in this hotel and had a lovely view of the Cathedral. The breakfast wasn't amazing but the staff were very kind and helpful. Plus the room was so comfortable. It is well positioned for the beach and old town.
Room was far less than expected. Check-in was difficult and staff was not helpful. This is a 2 star hotel at best and something that would be similar to a train station adjacent motel. There are many fine options in this city and it is a wonderful city. I would not recommend this hotel. Also the coffee pot cord was not able to reach the wall and we found a hairs in the bed (not ours). We did not try food here. The hotel needs and update and I think it is past its prime at this point. The staff did not listen to our concerns and just made excuses for issues.
Walkable to Old Town and our Pinxtos tour and the beach. Breathtaking sunsets at Playa de la Concha. Our guest room had 2 balconies which afforded great photo opportunities. Loved hearing sounds of the city street below while doors were open. Beautiful bathroom with lots of natural light. Staff was very efficient during check in process (we had reserved 3 separate guest rooms). Overall, highly recommend this hotel.
We enjoyed every aspect of our stay here! We were first time visitors from the US. We had 2 rooms and each were clean and decorated nicely. The location was so great. Loved looking out at the Cathedral from our window! Both women at the front desk went above and beyond to help us with anything we needed….dinner reservations, hike suggestions, etc, etc. wonderful experience!
Very good location. Property is in need of some freshening up. Also, no hand towels or even a box of tissues were provided. The attached restaurant was excellent with good service. Overall we enjoyed our stay.
Loved the hotel and the staff were very helpful and friendly. Great room and comfy bed. Awesome breakfast, loved it all.
Walking distance to the beach, parte vieja (old part of town) and more. Will definitely come back.
Loved San Sebastián!!