Axel Hotel San Sebastián - Adults Only

4.0 star property

Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Seasonal outdoor pool
Terrace/patio
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle Amara 26, San Sebastián, 20006
  • Place, Concha Promenade
    ‪3 min walk‬
  • Place, Concha Beach
    ‪3 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪5 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

Axel City

8.8 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Single Bed

Axel Premium Superior, Terrace

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Axel City Room

  • Sleeps 2

Axel Premium Room

  • Sleeps 2

Junior Suite Axel

  • Sleeps 2

Axel Suite

  • Sleeps 2

Axel Single Room

  • Sleeps 1

Axel Premium

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Axel Premium Superior

  • Sleeps 2

Similar properties

About the area

San Sebastián

Located in San Sebastián (San Sebastián Centro), Axel Hotel San Sebastián - Adults Only is within a 10-minute drive of Concha Beach and Donostia-San Sebastian Aquarium. .This spa hotel is 0.2 mi (0.4 km) from Centro de Danza and 0.3 mi (0.5 km) from Academia de Baile Natalia y Fermin.

What's nearby

  • Concha Promenade - 3 min walk - 0.3 km
  • Concha Beach - 3 min walk - 0.3 km
  • Cathedral of the Good Shepherd - 5 min walk - 0.4 km
  • Maria Cristina Bridge - 8 min walk - 0.7 km
  • San Sebastian City Hall - 11 min walk - 1.0 km

Getting around

  • San Sebastian Amara Station - 4 min walk
  • San Sebastian (EAS) - 23 min drive

Restaurants

  • ‪Sebastopol - ‬6 min walk
  • ‪Délices Maiatza - ‬4 min walk
  • ‪La Madame - ‬5 min walk
  • ‪Convent Garden - ‬6 min walk
  • ‪Pastelería Geltoki - ‬3 min walk

About this property

Axel Hotel San Sebastián - Adults Only

Adults-only hotel with a full-service spa and a 24-hour fitness center
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 100 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 27 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 361 out of 626 reviews
Rating 8 - Good. 185 out of 626 reviews
Rating 6 - Okay. 50 out of 626 reviews
Rating 4 - Poor. 20 out of 626 reviews
Rating 2 - Terrible. 10 out of 626 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff but terrible room: no water, spa not available, no storage in room , badly designed space : not worthy of 4 star. Location fine but wouldn’t recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff is wonderful. Excellent stay.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities
Single ply toilet paper; no washcloths or tissue; no streaming tv; badly designed shape of room, angles made no sense and offered no privacy between bed and bathroom. Gym was not air conditioned and they charged for extra water in the room. Staff was helpful at the front desk.
Stayed 6 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious room, spa was fantastic and rooftop terrace very relaxing
Stayed 3 nights in Sep 2025

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable stay. The staff were really friendly and welcoming. Walkable to downtown and old town. The area is very lively in the evening - there's a bar and playground nearby. Grocery store right next door. 10/10 would recommend
Stayed 3 nights in Aug 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good hotel overall, pool is nice. My room in particular was very small and you couldn’t walk around the bed, which felt harsh for the high price. People were lovely, breakfast was underwhelming, so skip that and go into town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AN

Lovely hotel, room beautiful and very quiet, staff very helpful. Good location
Stayed 7 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lorcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very clean and comfortable hotel, with helpful and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eleri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely friendly staff, room was comfortable and clean, breakfast was delicious every day. Would definitely come back
Stayed 6 nights in Aug 2025

8/10 Good

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay ,think a bar would help. Breakfast room could easily accommodate an evening bar, otherwise an excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wellness center with whirlpool, sauna, and steam room!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff / good location
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fun hotel. A little 2020 “woke” in the branding but it’s in on the joke I think. “Heterofriendly” had me laughing as I’ve always thought, oh wow, hotel, thanks for being “gay-friendly”. In terms of amenities and spacious rooms it’s hard to beat in this old town.
Stayed 3 nights in Jul 2025

6/10 Okay

Mohammad

Liked: Cleanliness, room comfort
Short trip to Sansebastin
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The property was clean and the room was as advertised. I would stay at this property in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Spencer

Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Stayed 4 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good/friendly. Room fine. Could do with a bigger/better pool area.
Stayed 4 nights in Jun 2025