Book San Juan hotels

I don’t know where to even start. Do not book here NEVER. Is more expensive than Indura, and let me tell you this, it’s will be cheaper, once you book they come with extra “fees” and I’m not talking about 80 dollars I’m taking about more that 200-500, dollars, is also misleading advertising, you have everything include? Nope is a lie the only this is include is the “drinks” juice with one spoon alcohol, you need to pay also 100.00 lps for a beers and they told you full drinks include, massage 49-100 dollars, every that you see they do, is a extra charge per person, and they say all include, food suck, haft of a tiny fish is crazy as hell, they run out of food fast, and then you need to run to at least a decent meal, I paid almost 1300 dollars, nope is not worth it, they say we have a tobogan, that thing is disgusting Everything is rusty and dirty, pool you need to be out at 9:00 pm , they open the pool until they finish to clean the pool , they open the pool around 10-11 am bc they start cleaning it around 9 am, everyone is waiting, there’s not security, there was a guy following me around the hotel, staff is rude and you can even make a comment when you don’t like something In the menu, they start yelling at you and telling you things, there where 3 amazing servers I don’t remember their names unfortunately, I have to mention that I travel with my family from Los Angeles California for our vacations.! Once again NEVER AGAIN. Book in indura or Go to Roatan.!

Efficient clean excellence.

I had a pleasant experience at this hotel. Waiter Abel was very attentive and kind and had great customer service

Muy bonito lugar, solamente que cierran muy temprano el comedor.

They gave us in another building the reservation, we had to ask for cleaning the room, they never helped us with the water problem, only some rooma had hot water and my room had only cold water. Very disappointing.