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Hyatt Centric San Juan - Isla Verde

4.0 star property

Photo gallery for Hyatt Centric San Juan - Isla Verde

Property amenity
Lobby sitting area
View from room
Beach/ocean view
In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Carolina Beach
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Pool

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Carolina

A stay at Hyatt Centric San Juan - Isla Verde places you in the heart of Carolina, a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital. .This hotel is 3.6 mi (5.8 km) from The Mall of San Juan and 3.9 mi (6.3 km) from Jose Miguel Agrelot Coliseum.

What's nearby

  • Carolina Beach - 4 min walk - 0.4 km
  • Isla Verde Beach - 4 min walk - 0.4 km
  • Pine Grove Beach - 12 min walk - 1.1 km
  • Balneario de Carolina - 2 min drive - 2.1 km
  • Puerto Rico Convention Center - 9 min drive - 9.2 km

Getting around

  • Domenech Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 19 min drive

Restaurants

  • ‪Pizza City - ‬9 min walk
  • ‪La Cueva Del Mar - ‬5 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Wendy’s - ‬4 min walk
  • ‪Karaya - ‬6 min walk

About this property

Hyatt Centric San Juan - Isla Verde

Hyatt Centric San Juan - Isla Verde offers 223 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 223 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Alba, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Carolina? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Alba - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered parking on site (USD 8.92 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alba
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 8.92 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric San Juan - Isla Verde Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 138 reviews
Rating 8 - Good. 19 out of 138 reviews
Rating 6 - Okay. 14 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 9 out of 138 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Mar 2026

2/10 Terrible

Pooja

room flooded
Stayed 6 nights in Mar 2026

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning in the dining room was too cold. We had to eat outside to be comfortable, and one day in the rain.
Stayed 4 nights in Mar 2026

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel with great staff! Rooms are cleaned everyday and outdoor bar has great drinks and bartender…buffet breakfast was not very good, same choices every day and bland…should be better for what they charge. Only other complaint was the hot tub wasn’t working and wish they had room service.
Stayed 5 nights in Mar 2026

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location
Stayed 5 nights in Mar 2026

4/10 Poor

jose

Disliked: Amenities
Hi, i need some supervisor to get in touch asap. I pay a little over 800 dollars for 2 nigths and was not aible to enjoy my stay.makenthe complain about the hot bath tub by the pool not been working wich they knowing about it and not even telling the customers about it, it wasn't fix at all so my stay was not a pleasant one.i would like to be compansated for the incovinience ! This is not acceptable. Hotel gives instructions that guys are responsable for compensate me, so i hopes thats the case. Please get in touch as soon as possible.
Stayed 2 nights in Mar 2026

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were very friendly and professional. I was able to find someone to help at any time and I was always satisfied. I would stay again.
Stayed 3 nights in Mar 2026

4/10 Poor

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There is a charge for a resort fee but there is no resort at this location. The hotel has a swimming pool but that is it. There is no lounge, no restaurant and no entertainment at night. Also, you have to check your charges on the final hotel bill. I am currently trying to get a credit for about $450 additional dollars on my bill for what I do not know. I have called the hotel several times for an explanation and to date I have received nothing. The room charge is about $550 per night and then there is the daily resort charge of $45 per night making the hotel just under $600 nightly. For a Hyatt Hotel this one falls short on quality and integrity
Stayed 2 nights in Mar 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt had a friendly and homey feel. We really enjoyed our stay there! The only thing that I would change is the hot tub.
Stayed 3 nights in Mar 2026

8/10 Good

Karissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and the beds were very comfortable! Staff was super helpful and kind. Only complaint, when it rained, the water from the balcony seeped into our room under the floor. Causing it to buckle up and have water. Also the hot tub was not working during our stay. I was a little disappointed.
Stayed 4 nights in Mar 2026

10/10 Excellent

Denariah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF SO SWEET AND THE HOTEL IS RIGHT BY EVERYTHING THIS WAS A HIDDEMT GEM I RECOMMEND 100% THEY CLEAN YOUR ROOMS ITS FOOD ON PROPERTY , RIGHT BY THE BEACH AND ALL THE RESTAURANTS
Stayed 3 nights in Mar 2026

10/10 Excellent

natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 4 nights in Mar 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well.
Stayed 5 nights in Mar 2026

6/10 Okay

Lissette

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I had to book a last minute room. So it cost me 600 for one night it would have been fine but when we checked in the bathroom floor had some kind of sticky residue on it, as if it was not mopped after the previous person who had the room left. The with the room it self the floor was sticky. Other than lack of cleaning the floor prior to our arrival there were no other issues. The staff were friendly and helpful, check in and check was easy enough.
Stayed 1 night in Mar 2026

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel need to have a good security personal to respond to problems like I witnessed in the room next to mine. Unfortunately the security person was a very nice young girl who was trying to control a fight late at night between a couple in the room next to mine.
Stayed 3 nights in Mar 2026

8/10 Good

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not beachfront.
Stayed 4 nights in Mar 2026

2/10 Terrible

James

There is a $600 charge on my credit card even though I booked and paid through Expedia and the hotel is refusing to provide any answers
Stayed 5 nights in Mar 2026

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff are helpful.
Stayed 5 nights in Mar 2026

6/10 Okay

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Bailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the best hotel I have ever stayed at. The staff was incredible at directions, favors, and offering advice. We felt incredibly safe here as 2 young adults staying on our own. Our bed and room was beautiful and so comfortable. The pool area is beyond peaceful as well. No complaints and I highly recommend booking here. We plan on staying again next year.
Stayed 4 nights in Mar 2026

10/10 Excellent

Nalani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property and conveniently located. There’s a lot in walking distance including the beach, restaurants and stores. The staff was helpful and friendly and they allowed me to store my luggage before my check-in so I could explore without lugging a giant suitcase.
Stayed 1 night in Mar 2026

10/10 Excellent

Miller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No beach view. However they shuttle you for free to a private beach. Staff is fantastic.
Stayed 5 nights in Mar 2026

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful, very clean and bright rooms and pool was nice. Before I stayed I was guaranteed a late checkout but then when I arrived they said they could not so I was stuck without a room for the afternoon with a late flight home.
Stayed 1 night in Mar 2026

10/10 Excellent

Jesse

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean isn't visible. But it's still such a beautiful hotel
Stayed 5 nights in Mar 2026

10/10 Excellent

James Ryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was not visible, but it was easily accessible. The pool area was awesome and the staff was extremely nice. The rooms were clean and neat as well.
Stayed 3 nights in Feb 2026