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The Gallery Inn

3.0 star property

Photo gallery for The Gallery Inn

Courtyard
Banquet hall
Garden
Garden
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
204-206 Norzagaray, Old San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪6 min walk‬
  • Place, Port of San Juan
    ‪9 min walk‬
  • Place, Castillo San Felipe del Morro
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Sofa Bed

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About the area

San Juan

With a stay at The Gallery Inn in San Juan (Old San Juan), you'll be within a 5-minute drive of Port of San Juan and Pan American Pier. .This hotel is 2.5 mi (4.1 km) from Condado Beach and 3.9 mi (6.2 km) from Casino del Mar at La Concha Resort.

What's nearby

  • Plaza de Armas - 5 min walk - 0.5 km
  • Castillo de San Cristobal - 6 min walk - 0.6 km
  • San Juan Gate - 8 min walk - 0.7 km
  • Port of San Juan - 9 min walk - 0.8 km
  • Castillo San Felipe del Morro - 12 min walk - 1.0 km

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Verguenza - ‬3 min walk
  • ‪La Factoría - ‬3 min walk
  • ‪La Taberna Lúpulo - ‬2 min walk
  • ‪Cafetín Serie 1.0 - ‬2 min walk
  • ‪Deaverdura - ‬3 min walk

About this property

The Gallery Inn

The Gallery Inn offers 22 accommodations with air conditioning. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature Tempur-Pedic mattresses. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 22 individually decorated guestrooms. Your room comes with a Tempur-Pedic bed. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include gift shops/newsstands, wedding services, and a picnic area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and microwave in a common area.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Studio Hall - This piano bar serves dinner only.
Nico's Rooftop Lounge - Overlooking the ocean, this rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cafe De Galeria - This bistro serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe De Galeria
  • Nico's Rooftop Lounge
  • Studio Hall

Things to do

  • Concerts/live shows
  • Outdoor pool
  • Piano

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 5 buildings
  • Built in 1961
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 10:00 PM and midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 11 percent of room rate
The resort fee includes:
  • Internet access
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 50 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Gallery Inn

Gallery Inn San Juan

Gallery San Juan

The Gallery Hotel San Juan

The Gallery Inn Hotel

The Gallery Inn San Juan

The Gallery Inn Hotel San Juan

The Gallery Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 456 reviews
Rating 8 - Good. 122 out of 456 reviews
Rating 6 - Okay. 57 out of 456 reviews
Rating 4 - Poor. 25 out of 456 reviews
Rating 2 - Terrible. 27 out of 456 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and artisticly interesting spaces, friendly staff, clean room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing bohemian experience!
Stayed 3 nights in Feb 2026

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was detached from the guestroom, which was not advertised correctly on Expedia. The hotel declined to issue a full reimbursement so I am now resorting to legal action.
Stayed 3 nights in Feb 2026

8/10 Good

Allison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

William, BUFFALO

Liked: Cleanliness, amenities, property conditions & facilities
The room after room of eclectic art is mesmerizing. It’s just so interesting to look around the place. The staff are always courteous and in general we loved it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kacee

Liked: Cleanliness, staff & service, amenities
This wasn’t a room to sleep in, but an immersive experience. In a city built in 1521, this property feels like one of the oldest. The character of The Gallery was one for lifetime memories. The staff were wonderful and there are many live-in parrots. The collection of art is better than a lot of museums. Just truly a special place.
Stayed 1 night in Feb 2026

8/10 Good

Steve

Clean bedding and helpful staff. A very quirky and authentic hotel in the heart of Old San Juan. Recommended.
Stayed 2 nights in Feb 2026

6/10 Okay

Jim

Stayed 1 night in Feb 2026

8/10 Good

A

Liked: Cleanliness, staff & service
The Gallery Inn is great, fun, music, staff, guests. Expedia/Hotel.com isn’t. Paid for a superior room, not a standard. Bait and switch… and their phones cut out. Can’t reach. Never again, any Expedia owned booker.
Stayed 3 nights in Feb 2026

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a state of disarray like ive never seen before. Garbage in the front of the hotel, staff didnt know what they were doing, had to walk a half mile to park with luggage, when , if told , i could have just dropped off. Coffee was hit or miss...Every where i looked was dirty. Be careful of stairs theyre half broken, total hazard. The hotel seems to be a has been place to be, which is a shame because if taken care of properly it could be a charming place. Highly disappointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Staff was very helpful. The hotel was charming in decor and in a very good location. I would have appreciated a way to get a cup of coffee early in the morning and hot water in the shower.
Stayed 2 nights in Feb 2026

2/10 Terrible

roxanne

Travelled with group
Disliked: Amenities
Toilet didn’t flush, no water pressure. 3rd bed was horrible like a brick and not for an adult. That room was hot, noisy and bright all night. Bitten by a ton of mosquitos. Not suited for sleeping at all
Stayed 1 night in Feb 2026

2/10 Terrible

Indra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smelly, stick, run down place. It looks great only on website, very misleading, but reality doesn’t match description. Very disappointed. The worse establishment I have stayed.
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was great in old San Juan, the staff were pleasant, the owner was very nice, the upstairs bar was busy and the downstairs bar was great! The musicians were really good as well, the downside was the pool was closed, the music across from the hotel in La Perla played all night the music permeated throughout our 2 rooms all night!
Stayed 1 night in Feb 2026

10/10 Excellent

Carri

Travelled with family
Liked: Cleanliness, staff & service
Great location! Very unique and eclectic! Lots of detail!
Stayed 1 night in Feb 2026

4/10 Poor

Sonia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 nights and 4 days. The room was not cleaned during my whole stay. The bed sheets were dirty upon my arrival, there was not hot water, and my room was full of mosquitos. I was excited to go back after my last stayed over 10 years ago but the experience was totally different this time.
Stayed 3 nights in Feb 2026

6/10 Okay

Denise

Travelled with partner
Disliked: Property conditions & facilities
Good-The room=clean. Bed=comfortable. Bathroom=across the hall and private. The hotel was a unique experience. Right across from the water. Bad-daytime desk attendant was very rude and acted like i was bothering her(for ice). The worst was the steps into and around the hotel. They are breakimg apart and uneven. Making it very difficult to walk up and down. If you have even the slightest handicap(even a sprained ankle) i would NOT book this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at The Gallery Inn. Our room was clean with a great view of the Ocean. The staff was very attentive and helpful. The food and drinks prepared on site were excellent. The live music in the evening and interesting nature of the space will ensure that we return here when we come back to Puerto Rico.
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely gorgeous. I adored the history and small details. The birds was a pleasant bonus. The staff was all super friendly and interesting to talk to. The views were lovely. I will definitely stay here again.
Stayed 4 nights in Feb 2026

8/10 Good

Frank

Disliked: Property conditions & facilities
Staff was very good, rooms were in need of repairs, door lock didnt work, bathroom door fell off, electric switch with no cover, very dusty.
Stayed 3 nights in Jan 2026

6/10 Okay

Chantal

Stayed 1 night in Feb 2026

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eclectic, cool vibe!
Stayed 2 nights in Jan 2026

4/10 Poor

Mandelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a balcony and a window that opened. The door had a security roller stuck 1/3rd way down. Other curtain broken and permanently down. No cleaning. Floor very dirty. Toilet leaked at night on floor. Staff are amazing! So kind and helpful. Hotel is dirty and neglected.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased to have discovered The Gallery Inn. It is the most fun and unusual place we have ever stayed. Every night there is a professional piano performance; the night we were there Dave Hull played- he was great, as was the second performer. The Inn's owner, Jan, sang along, while her pet parrot danced on the grand piano, whistling to the music. It was extraordinary. The Inn is filled with artwork that Jan has created over her long career. The staff was really nice too. We hope to return.
Stayed 2 nights in Jan 2026