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Holiday Inn Express San Juan Condado by IHG

3.5 star property

Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Standard Room, 2 Queen Beds
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(95 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,518 reviews
The price is AU$382
includes taxes & fees
15 June - 16 June
Hilton Garden Inn San Juan Condado

About the area

San Juan

With a stay at Holiday Inn Express San Juan Condado by IHG in San Juan (Condado), you'll be within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. .This hotel is 2.4 mi (3.8 km) from Pan American Pier and 2.5 mi (4 km) from Puerto Rico Convention Center.

What's nearby

  • Parque La Ventana al Mar - 1 min walk - 0.2 km
  • Atlantic Beach - 4 min walk - 0.4 km
  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Plaza Antonia Quinones - 12 min walk - 1.0 km
  • Condado Beach - 13 min walk - 1.1 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪El Refrán - ‬5 min walk
  • ‪Waffler Avenue - ‬3 min walk
  • ‪Revital Coffee - ‬3 min walk
  • ‪Tacos & Tequila - ‬4 min walk
  • ‪Serafina - ‬3 min walk

About this property

Holiday Inn Express San Juan Condado by IHG

Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 114 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza

San Juan Plaza

San Juan Plaza Hotel

Holiday Inn Express San Juan Condado Hotel

Holiday Inn Express Condado Hotel

Holiday Inn Express San Juan Condado

Holiday Inn Express Condado

Holiday Inn Express San Juan Hotel San Juan

Holiday Inn San Juan

San Juan Holiday Inn

Holiday Inn Express Puerto Rico

Express Juan Condado By Ihg

Holiday Inn Express San Juan Condado

Holiday Inn Express San Juan Condado by IHG Hotel

Holiday Inn Express San Juan Condado an IHG Hotel

Holiday Inn Express San Juan Condado by IHG San Juan

Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1021 reviews
Rating 8 - Good. 252 out of 1021 reviews
Rating 6 - Okay. 110 out of 1021 reviews
Rating 4 - Poor. 38 out of 1021 reviews
Rating 2 - Terrible. 38 out of 1021 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

JOSE RICARDO

Stayed 3 nights in Feb 2026

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Pool area small but convenient 😆
Stayed 2 nights in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Milton

Liked: Cleanliness, amenities
Clean room, nice shower, very nice complimentary breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was good and we used their beach facilities which were very good free chairs and umbrella
Stayed 3 nights in Jan 2026

8/10 Good

Aminie

Liked: Cleanliness, staff & service, amenities
All.
Stayed 8 nights in Jan 2026

6/10 Okay

Amy

Travelled with group
Disliked: Property conditions & facilities
The room was passable. It was expensive for what it was and I'd look elsewhere. There are several boutique hotels. Try one and avoid this mediocre place.
Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Staff is terrific! It's the main reason why my family and I have stayed there. The location and neighborhood amenities are great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026

8/10 Good

Stephen Kimutai Rono

Stayed 5 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
great room and great breakfast, staff was amazing to keep our luggage prior to cruise
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was excellent and the staff was professional and courteous.
Stayed 2 nights in Jan 2026

4/10 Poor

Michael

The A/c was very loud, parking little to none, staff very loud in the hallway with walkie talkies. Limited tea bag selection , night staff gave 3 diff reasons for no late check out. Sidewalk flooded at night,
Stayed 2 nights in Jan 2026

8/10 Good

Andre

Stayed 1 night in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the housekeeping and front desk staff were friendly and helpful. Unfortunately, I felt that the continental breakfast lacked vegetarian options, for example, the potatoes contained bacon. In addition, there are some infrastructure issues, most notably, the elevator doesn't seem to function properly and makes some concerning noises and the street the hotel is located on floods every morning. Otherwise, the pool and other amenities were great. The room had a lovely view and there was not a lot of ambient noise. Also, the location is great- very close to shops, restaurants, and parks and in a safe area.
Stayed 4 nights in Jan 2026

10/10 Excellent

ahihud

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
transferred to this hotel from a previous one which was a disaster - look up "Aquarius Vacation Club" in Puerto Rico. Don't stay there - you've been warned. This holiday inn express is incredible. great service, communication, amazing location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great guest services
Stayed 3 nights in Jan 2026

10/10 Excellent

Doreen

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was doing renovations in the hotel.Should Have some kind of information on web website for when booking at this Hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
The room and hotel were clean and in a great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Stayed 5 nights in Jan 2026

10/10 Excellent

Roberto

Liked: Staff & service, amenities, property conditions & facilities
Service was very good
Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service
Our room was OK. The shower was a handicap shower so we had to put many towels on the floor & aim the shower head towards the inside shower wall to keep the water from running all over the whole bathroom. The toilet had bent hand rails. We didn’t ask for a handicap room, but maybe that is all they had. (We booked last September) Two of the lamps didn’t work. The room smelled musty. The hot tub was murky brown. The staff was good. The hotel was extremely busy most of the time. There was construction going on all over the hotel area. It was loud!!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Fernando, VEGA ALTA

Liked: Cleanliness, amenities, property conditions & facilities
The room is cleaning, good service from the staff. Excellent breakfast.
Stayed 2 nights in Jan 2026