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Great location- walkable to everything I wanted to see. Plenty of restaurants as soon as you walk out of the hotel. Staff was super helpful

Our 3 night stay at Arles Plaza was fantastic. The family room was a lovely size for 2 adults. The bed was comfortable, the a/c was quiet and a pleasant temperature. The room was cleaned and tidied everyday and coffee pods replenished. The mini fridge was useful. There were free drinking water fountains dotted around aswell as glass and plastic recyling points.The pool was divine with always enough loungers and space to swim. The reception staff were polite and professional. The atmosphere was calm and tranquil. There were free retro computer games and a pool table. The location was perfect for drives out to the ornithological park and other areas of the Camargue. Also it was 7-10min walk to the old town/amphitheatre in Arles.

That was one of the most terrible stay for a long time, When we arrived the receptionist told me i have to check in via the checking computer but it didn’t work after 20 of trying he came and said it not working i will do it manually, that was not kind at all, 2 NO safe, NO fridge, NO phone, air conditioner working poorly, with the temp we were sweating all night, 3 next we went to take breakfast it was 9:05am the receptionist asked if we booked the breakfast i said no she then I can’t accept you!!! Since you didn’t book before 9:00 I offered even to pay in cash unfortunately she refused although i told her no one gave us the information before. 4 last day at 9:00 am some one was knocked at the door, I opened and the lady told just to remind you to leave the room at 12:00 noon, I was really surprised by this behavior. She could have came a little later. The employees were really very young and seem not to know about the hospitaly job. It really unfortunate and i am really disappointed. Maybe the only positive point is the lactation of the Hotel very close to the marina and nice restaurants around luckily we were very well served.

Check in was fast. We had a few issues with the key card, this was fixed by giving us a proper key, problem solved. The room was small but perfectly formed, and clean. Aircon worked well. The pool area was nice, a lovely escape from the heat of the day. We arrived by motorbike. They had plenty of parking, and the gate locks at night (they give you a code so you can get in and out. There's a supermarket with 24hr laundry facilities in less than a 5 minute walk. Be warned, the supermarket closes earlier than the opening hours state. I would go back again

No AC led to a very uncomfortable stay. Beds were comfortable but could not sleep well due to the room being too hot and the extractor was on constant in the bathroom.

In general the hotel is good, clean and comfortable. I wish they had 24Hrs lobby instead of limited hours. Other than that it was good