Book Sakri hotels

No towels were provided. The hot water took a very long time to get hot. The room service was good but the server did not have an opener fro the beer. The schezwan Hakka noodles were excellent. There were many spelling mistakes in the English menu that need to be corrected as it looks bad for the hotel. The lobby looks good. The breakfast provided is mediocre and they ought to start it at 7:30 and instead of 8 am as some people have to leave early. Their toaster is not located in the serving area and they were not completely toasted when asked for. I would not go there again as for the price they should have provided a better breakfast. They had no eggs available. No decent cups for tea of coffee, merely paper cups. I was delighted that they provided room service around midnight when we got in. Not up to the standard they pretend to have, but the staff is friendly of course and that was a plus

Lack of service. They do not need customers from online portals like Expedia. It is more of a AC rooms for wedding guests than a professional hotel. Cheap cutlery in restaurant. In this age as well, they serve tea in a cheap plastic cup. Front desk is unwelcoming. Only thing that they talk is charges/money/ that will be extra charge and etc. Absolutely bad experience. Even at the checkout as well the only focus the staff had was on money. I believe money is something anyone will anyway pay, so the staff should focus more on hospitality. But looks like hospitality was not in their training part.