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Carlton Hotel Lyon - MGallery Collection

4.0 star property

Photo gallery for Carlton Hotel Lyon - MGallery Collection

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Property preview
Room, 2 Single Beds
Bar (on property)
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

View map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Place, Bellecour Square
    ‪5 min walk‬
  • Place, Place des Terreaux
    ‪9 min walk‬
  • Place, Part Dieu Mall
    ‪18 min walk‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view)

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

9.4 out of 10
Exceptional
(17 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

View from room

Room, 1 Double Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Lyon

With a stay at Carlton Hotel Lyon - MGallery Collection, you'll be centrally located in Lyon, within a 5-minute drive of Bellecour Square and Part Dieu Mall. .This luxury hotel is 9.3 mi (15 km) from Eurexpo Lyon and 10.9 mi (17.5 km) from Groupama Stadium.

What's nearby

  • Bellecour Square - 5 min walk - 0.4 km
  • Place des Terreaux - 9 min walk - 0.8 km
  • Hôtel de Ville de Lyon - 9 min walk - 0.8 km
  • Lyon National Opera - 11 min walk - 0.9 km
  • Part Dieu Mall - 18 min walk - 1.6 km

Getting around

  • Cordeliers Bourse Station - 4 min walk
  • Lyon Saint Paul Station - 14 min walk
  • Saint-Exupery Airport (LYS) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪Antonio & Marco Morreale - ‬2 min walk
  • ‪Ninkasi Cordeliers - ‬3 min walk
  • ‪Big Fernand - ‬2 min walk

About this property

Carlton Hotel Lyon - MGallery Collection

Art Deco hotel with a full-service spa and a 24-hour front desk
Carlton Hotel Lyon - MGallery Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 80 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 37 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Carlton Hotel Lyon - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place with very conscientious staff, great location. Very functional rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

matthew

Excellent central location
Stayed 3 nights in Aug 2025

10/10 Excellent

David, DELAWARE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Lena, Slough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, spacious room, delicious breakfast, helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott, Danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this hotel. The staff was very friendly and accommodating. The location is excellent for many things to do in Lyon. I wouldn’t have known about this except for helpful reviews so I wanted to add another because it’s a much nicer place to stay than some of the large chain hotels in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Stayed 1 night in Jul 2025

10/10 Excellent

Marieanna

Stayed 2 nights in Jul 2025

10/10 Excellent

Brant

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and staff is very friendly. Breakfast is great as well. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raana

Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the Carlton Hotel Lyon MGallery Colletion was excellent. size Very surprised with such a big and nice bathroom iln my room. Situated in a very good location, you could easily walk around the city. Metro station was just 2 blocks away. Very friendly staff. Fluent in english and spanish they were always willing to help me get to different places I needed to go. Breakfast was excellent. Service was amazing. Definetely, a place to stay while in Lyon.
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Courtney

Stayed 1 night in Jul 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. We loved the location and the comfort of the room. The staff was excellent!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajesh

Stayed 1 night in Jun 2025

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, wonderful staff and comfortable rooms. I recommend this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location.
Stayed 3 nights in Jun 2025

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok however smelled old
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, professional, friendly staff, highly recomended
Stayed 3 nights in Jun 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a narrow balcony area that wrapped around the corner between bedroom and bath. The room was a bit small, but the bathroom was very nice. They had an antique type elevator that added charm to the property. The bar area was ok and did stay open until midnight which was nice. They do not have a restaurant on site but there were many restaurants within walking distance. Overall, I really liked this hotel’s location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in perfect location, the room was spacious and comfortable. Great location for shopping and access to the underground with easy walking distance to wonderful restaurants. Our only concern was that a member of staff entered our room at 6 pm after we had been shopping on the last day, they saw we were in and quickly scurried away. We raised this by email with the hotel but have had no reply.
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice room and very helpful staff. Would definitely recommend it.
Stayed 4 nights in May 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel is a great location.
Stayed 1 night in May 2025