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All round service was excellent,staff were helpful. But restaurant staff and service could better. Overall excellent facilities and secure location

Staying at Limewood was good but things could be improved. Firstly, all those doing a booking should know that the complimentary breakfast is only for one if you are a couple and it cannot be served outside the restaurant for fear of fair usage of the limited items breakfast makeshift buffet style service. We were not informed of the terms and conditions of this breakfast service until a lot of errors were made and mood of staying another 8 nights turned sour. Secondly, the gym is in tatters as well as the swimming pool and the television station doesn’t even have YouTube. Lastly, the kitchen staffs can spoil your day, better to avoid them. The security is good and the hotel is well situated for easy access to the rest of the city depending on where you have your friends. The cleaning staffs and others are very friendly and helpful. We still did have a family like stay where many staffs were worm and welcoming. The price is good as well.

Every thing was excellent, nice stay clean room , friendly staff, we really enjoyed our stay, thank you so much

Courteous front desk. Clean room. Staff woke me up at 6.30am on Saturday to borrow the electric kettle in my room!!! Of course I didn’t open in case it was a ruse for robbery. No management staff at 10am to make a complaint to. Receptionist called kitchen staff and all denied knocking on my door. Hotel did not find my Expedia reservation on Friday during check in. Kept me waiting for 45 minutes until I contacted Expedia. Had to call front desk to request for towels and toiletries! Will not return!!!

I was denied

Good location, but the staff is lacking. Poor maintenance culture. It's disappointing to see such a beautiful place left to disrepair because the staff is not trying enough. My room comes with free breakfast, but they seemed to run out of Nescafe satchel and sugar. Fot the amount I pain, it was unacceptable.