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The property was well-maintained, and the rooms were in good condition. Housekeeping services were reliable, with staff attending daily. The food at the main restaurant was satisfactory. In addition, the property features two specialty restaurants offering Bulgarian and Asian cuisine. These require advance reservations; however, when we attempted to book, no availability was offered until after our departure. It would be beneficial for guests to be informed of this requirement in advance, allowing reservations to be made prior to arrival. Beverages were readily available throughout the day, with a good variety on offer, although the quality of the coffee could be improved. The staff were attentive and helpful, and the main restaurant was well-managed, with team members efficiently maintaining cleanliness and order.

The receptionist was very helpful and very kind

Clean and comfortable great location and free parking

Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant

Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów.

Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June.