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The rooms were very spatious and clean.

It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain.

Free parking, convenient Hotel for one night stay on our travel towards south

I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here.

The building is amazing and has lots of parking places. the rooms and fitness facilities are a little bit outdated. But what I didn’t enjoy was the dinner experience, it took the waitress 30 minutes just to give me a menu and it seemed like she was paying more attention to French speaking customers and none to non French speakers. For the price I expected a better service

This was the first hotel where I received a WhatsApp message from the front desk before check-in, a thoughtful touch that made arrival smooth. The check-in experience was very welcoming and we were served hot lemon tea when we arrived at night. The room was cozy and comfortable. Although there was no kettle initially, the staff responded quickly to our request. Overall, a lovely stay with warm hospitality.