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SOWELL RÉSIDENCES New Chastillon

4.0 star property

Photo gallery for SOWELL RÉSIDENCES New Chastillon

Indoor pool
Daily buffet breakfast (EUR 18 per person)
Economy Studio
Front of property
In-room safe, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar

Explore the area

View map
Centre Station, Isola, Alpes-Maritimes, 06420
  • Place, Isola 2000
    ‪1 min walk‬
  • Place, Front de Neige Ski Lift
    ‪2 min walk‬
  • Place, Belvedere
    ‪5 min walk‬

Room options

View all photos for Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Single Bunk Bed

View all photos for Classic Studio, Balcony

Classic Studio, Balcony

Classic Studio, Balcony

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Studio

In-room safe, free WiFi

Economy Studio

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Studio Suite

Economy Studio Suite

Economy Studio Suite

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Basic Studio, Balcony

In-room safe, free WiFi

Basic Studio, Balcony

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Studio, Balcony

Family Studio, Balcony

Family Studio, Balcony

  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 2 Single Beds

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Exterior
SOWELL HÔTELS Le Pas du Loup
  • All-inclusive
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 223 reviews
The price is AU$200
includes taxes & fees
27 Mar - 28 Mar
SOWELL HÔTELS Le Pas du Loup

About the area

Isola

When you stay at SOWELL RÉSIDENCES New Chastillon in Isola, you'll be in a regional park, just steps from Isola 2000 and Front de Neige Ski Lift. .This ski residence is 0.2 mi (0.2 km) from Isoliane Adventure Park and 0.2 mi (0.3 km) from Pelevos Ski Lift.
View more Residences in IsolaOpens in a new window

What's nearby

  • Isola 2000 - 1 min walk - 0.0 km
  • Front de Neige Ski Lift - 2 min walk - 0.2 km
  • Belvedere - 5 min walk - 0.4 km
  • Isoliane Adventure Park - 5 min walk - 0.4 km
  • Mercantour Ski Lift - 11 min walk - 1.0 km

Getting around

  • Villars-sur-Var Station - 76 min drive
  • Cote d'Azur Airport (NCE) - 95 min drive

Restaurants

  • ‪Le Schuss - ‬11 min drive
  • ‪Cow Club - ‬6 min walk
  • ‪La Marmotte - ‬3 min walk
  • ‪Le Rendez-Vous - ‬5 min walk
  • ‪Restaurant Pas du Loup - ‬5 min walk

About this property

SOWELL RÉSIDENCES New Chastillon

SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.
Enjoy the convenience of ski-in/ski-out access at this residence, which also features an indoor pool and a sauna. Additional amenities at this residence include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with cable/satellite channels

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Safe
  • Safe at front desk

Location highlights

  • In a regional park
  • In the mountains

Things to do

  • Downhill skiing
  • Hiking/biking trails
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 75 units

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola

SOWELL RÉSIDENCES New Chastillon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 214 reviews
Rating 8 - Good. 82 out of 214 reviews
Rating 6 - Okay. 41 out of 214 reviews
Rating 4 - Poor. 26 out of 214 reviews
Rating 2 - Terrible. 17 out of 214 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Martin Alejandro

Liked: Cleanliness
Check-in and check-out timing.
Stayed 3 nights in Dec 2025

10/10 Excellent

ariel

Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Stayed 4 nights in Jul 2024

4/10 Poor

ron

Travelled with partner
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
Stayed 1 night in Jul 2024

10/10 Excellent

Winfried

Liked: Property conditions & facilities
Very kind staff
Stayed 11 nights in Mar 2022

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place , awesome staff
Stayed 1 night in Apr 2022

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)
Stayed 3 nights in Mar 2022

2/10 Terrible

Arkadi

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with direct access onto the slopes, great apartment layout for 6 people, nice breakfast.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.
Stayed 4 nights in Feb 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities

Solid choice for ski in / ski out at Isola 2000

First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Staff & service, room comfort

Good ski-in/ski-out, with a few maintenance issues

Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to slopes

Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.
Stayed 4 nights in Mar 2018

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres neige

great value and location, nicely appointed rooms too
Stayed 2 nights in Mar 2018

8/10 Good

Enon, London

Liked: Staff & service, property conditions & facilities

Making your own bed? sheets, pillows and q covers.

So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.
Stayed 2 nights in Feb 2018

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Jacqui, JB

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel on the ski slopes

Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel right by the slopes

Overall was pretty decent. Perfect location, the staff were helpful & friendly. Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes. The apartment was modern and perfect for the 3 of us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ,friendly .

6/10 Okay

Edmund, N Ireland

Liked: Cleanliness

Not bad

Room was good and facilities good but bed was not comfortable and care had to be taken each time you used the bed

2/10 Terrible

Matt, London, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski weekend with family

Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame because the resort itself is lovely.

4/10 Poor

Petrena, London

Disliked: Staff & service, property conditions & facilities, room comfort

wouldn't go back, but clean

The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.