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Wai Ora Lakeside Spa Resort

Hotel Class

Information

Reviews

4.3 / 5Very Good
279 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Airport
    Rotorua (ROT-Rotorua Regional)
    4 min drive
  • Popular Location
    Rotorua i-SITE Visitor Centre
    9 min drive
  • Popular Location
    Tamaki Maori Village
    9 min drive
  • Popular Location
    Polynesian Spa
    10 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Superior Suite

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Panoramic Studio Suite, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Studio

    Room Amenities

    • Partial lake view
    • Sleeps 2
    More details

About this area

Rotorua

Wai Ora Lakeside Spa Resort is located in Rotorua. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Rotoiti and Lake Tarawera. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Rotorua i-SITE Visitor Centre - 9 min drive
  • Popular Location
    Tamaki Maori Village - 9 min drive
  • Popular Location
    Rotorua Night Market - 9 min drive
  • Popular Location
    Polynesian Spa - 10 min drive
  • Popular Location
    Eat Street - 10 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 80 min drive

Restaurants

  • Mokoia Restaurant – Fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner daily. Reservations required.

About this property

Wai Ora Lakeside Spa Resort

Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and massage/treatment rooms. All 30 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy jetted tubs, and other standard amenities include balconies or patios, dining areas, and sitting areas.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - 10 PM
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM.

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 7.50 and NZD 25.00 per person (approximately)
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from January to December. Pool access available from 8 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free area shuttle up to 8 kilometers

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: NZD 7.50-25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 4 spa tubs
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese

Business services

  • 1 meeting room
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 40-inch LED TV
  • Cable channels
  • DVD player
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Nearby activities

Activities

  • Golfing
  • Hiking/biking trails
  • Mountain biking

Where to eat

  • Mokoia Restaurant – Fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner daily. Reservations required.
4.3

Very Good

5 - Excellent
143
4 - Good
86
3 - Okay
37
2 - Mediocre
9
1 - Poor
4
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

3/5

Car unfortunately not close to room so bit of a mission. Communication between staff bit broken down

Stayed 1 night in Sep. 2019

5/5 Excellent

The staff were so helpful & kind. The rooms were really beautiful too.

Stayed 1 night in Aug. 2019

4/5 Good

Property was lovely, would stay here again. The restaurant had a good range of meals available.

Stayed 1 night in Jul. 2019

5/5 Excellent

Great holiday stay

Lively restful setup

Stayed 3 nights in Jul. 2019

4/5 Good

Beautiful spot. Excellent staff. Fabulous food - both evening meal and breakfast. Comfy bed and nice clean room. Some of the linen was getting a little frayed. The plunge pool in the spa area had quite a lot of algae in it. But the overall experience was really positive and we had a very enjoyable stay.

Stayed 1 night in Jul. 2019

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