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Lake Rotorua Hotel

2.5 star property

Photo gallery for Lake Rotorua Hotel

Dining
Standard Twin
Front of property
Lobby
Fridge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Kuirau Park
    ‪8 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Rotorua Hospital
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen

Standard Queen

Standard Queen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Rotorua

With a stay at Lake Rotorua Hotel in Rotorua (Koutu), you'll be within a 15-minute walk of Lake Rotorua and Rotorua Hospital. .This hotel is 1.4 mi (2.2 km) from Rotorua Central Mall and 1.4 mi (2.3 km) from Tamaki Maori Village.

What's nearby

  • Kuirau Park - 8 min walk - 0.7 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Rotorua Hospital - 13 min walk - 1.1 km
  • Skyline Rotorua - 3 min drive - 2.9 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪Wildbean Cafe - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Gold Star Bakery - ‬12 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬7 min walk
  • ‪KFC - ‬9 min walk

About this property

Lake Rotorua Hotel

Suburban hotel with free parking, 7-minute walk to Lake Rotorua
Lake Rotorua Hotel offers 38 accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 38 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, babysitting, and a picnic area.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for NZD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 239 out of 938 reviews
Rating 8 - Good. 391 out of 938 reviews
Rating 6 - Okay. 190 out of 938 reviews
Rating 4 - Poor. 84 out of 938 reviews
Rating 2 - Terrible. 34 out of 938 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rangi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were clean, parking is first in first served and a warning for thise that smoke or vape on the premises outside on site its a $250 fine. On check in the cleaners were still getting rid of rubbish and laundry outside the rooms I'm guessing they had alot of guests. No tea towels or kitchen sink for doing dishes or stove top but had a extraction fan. Good for a hassle free short stay.
Stayed 1 night in Jan 2026

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

6/10 Okay

Zhe

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience on hand.

Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Locati
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to record programs. Good shower with decent pressure. No warm water in the basin tap.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked In - Great service & Welcome,,,, Room - Nice, clean room, had everything in room we needed, comfy beds, great facilities,,,, definitely stay here again.
Stayed 3 nights in May 2021

4/10 Poor

Ehsanul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photos and real hotel condition are not same. Wifi speed is .5-1 mbps so for the whole stay used my data. Bathroom is really old
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

6/10 Okay

Desma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mould on pillow but great front receptionist!

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, room was nice and clean
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good pool, spa was out of order but all good overall. Comfortable stay with small kids
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately could not use the hotel spa as it's out of service.
Stayed 1 night in Apr 2021

10/10 Excellent

swathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Wifi was not good. Problem with the parking
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
the staff were friendly the room was clean but the rooms need a bit of work,heater falling off wall very noisy bathroom fan and the room needed more natural light
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Sarah

Stayed 1 night in Mar 2021