Comfort Suites

2.5 star property

Photo gallery for Comfort Suites

Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking
Pillow-top beds, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
3610 North Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪4 min drive‬
  • Roswell Museum
    ‪6 min drive‬
  • Alien Zone
    ‪7 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪21 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(135 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Roswell

A stay at Comfort Suites places you in the heart of Roswell, within a 5-minute drive of Eastern New Mexico Medical Center and New Mexico Military Institute. .This hotel is 2 mi (3.3 km) from Lovelace Regional Hospital and 2.5 mi (4 km) from Woof Bowl Dog Park.

What's nearby

  • Eastern New Mexico Medical Center - 3 min drive - 2.3 km
  • New Mexico Military Institute - 4 min drive - 3.0 km
  • Roswell Museum - 6 min drive - 4.5 km
  • Alien Zone - 7 min drive - 5.7 km
  • International UFO Museum - 8 min drive - 5.6 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

Comfort Suites

Hotel in Roswell with free breakfast and a 24-hour fitness center
Comfort Suites offers 68 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Roswell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Roswell
Comfort Suites Roswell
Roswell Comfort Suites
Comfort Suites Hotel
Comfort Suites Roswell
Comfort Suites Hotel Roswell

Comfort Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 618 out of 1217 reviews
Rating 8 - Good. 293 out of 1217 reviews
Rating 6 - Okay. 160 out of 1217 reviews
Rating 4 - Poor. 72 out of 1217 reviews
Rating 2 - Terrible. 74 out of 1217 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Aldolfo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff. However our room had no shampoo. Thankfully we had our own. They have a white curtain that closes but nothing to black out the room. So the whole night we could see the light from the street in our room.
Stayed 1 night in Mar 2025

6/10 Okay

Fahren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I was extremely disappointed with the cleanliness of this hotel. Upon arriving we noticed a sticky mess that went down the entire hallway to the elevator. The elevator floor was also covered in it, to the point that our shoes stuck and left a residue on the sole. In our room the toilet wouldn’t flush. Maintenance had left for the day, but did return to fix it in about 45 minutes. The fridge hadn’t been cleaned and the shelves were covered with curdled milk and had grown mold. In one area of the room the walls were splattered with what looked to be vomit spray. It was a yellow and brown substance. Everything was coated with a surprisingly thick layer of dust, especially in the corners. The pool was so cloudy that you couldn’t see past the first step. We stayed for 2 nights and on the second day I did ask that the fridge be cleaned. It was wiped down. The desk staff was friendly, but the cleaning staff definitely ruined this stay for us. Overall, I would look somewhere else rather than try this location again.
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disappointing Stay

We were here for a short overnight stay before a medical appointment in Roswell. Upon entering the hotel the clerk did not acknowledge me and continued to scroll on her cell phone. I finally got her attention and checked in. Our room was not very clean. The floor and couch clearly needed to be vacuumed, but the beds were clean so we got some rest. In the morning breakfast was ok, not a lot of selection, but that was fine. Overall the hotel was disappointing because of the lack of cleanliness in the room and in common areas like the lobby and elevator.
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Stayed 2 nights in Mar 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tommy

Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were excellent. Property needs a little TLC. It looks like they were in the middle of refreshing everything so another month and it should be tip top. Staff was really helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend this hotel.

The hotel has many safety violations, such as broken electrical covers, ripped carpeting, and a hot tub with a jet that would scald your leg if you sat there. Chemicals in the pool and hot tub were extreme. The jets did not work in the tub. The breakfast apple juice tasted like they took a shortcut and added too much water to it. There was not any regular coffee left. My room was NOT clean, and they had to come plunge my toilet from the first night. This is a common complaint in the reviews. I chatted with others in the elevator, and they reported the same. You should close the hotel and get the repairs done. I will stay at the property next door in the future since I visited to check them out, and everything there looked OK. Next time, I will believe the reviews!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anastacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Christoph

Liked: Staff & service
Wallpaper was missing / peeling off in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed clean and the air smelled fresh. The bed was very comfortable, nice and soft covers and sheets
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed

Very comfortable beds, no thrills but clean and super comfortable mattress and bedding. My only complain is the pillows were tiny
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, Kingsland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the pool and hot tub reaking of chlorine
Stayed 1 night in Mar 2025

6/10 Okay

Cesar

Travelled with family and small children
Disliked: Property conditions & facilities
First, when we checked in, the front clerk provided excellent customer service. However, when we got to the room, the restroom smelled like it had been mopped with dirty water, stunk like a wet dog, and there was no toilet paper at all. I told the front desk and immediately they sent someone to take care of the situation but the lady that came to clean just sprayed the floor with some sprayer and moped over it, she didn't even use a clean bucket of water, so after 4 hours the floor started to smell again. The extra blanket that was inside the closet was dirty with ketchup stains, so I went to get extra blankets at the front they didn't have any so they gave me only sheets. I can tell the cleaners are not doing their cleaning because I found a twenty-dollar bill by the bed. The breakfast was ok
Stayed 1 night in Mar 2025

6/10 Okay

AMANDA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a stay on our way back from Las Vegas to take our daughters to the UFO museum it was very close to it maybe less than five minutes away on the main street. it was close to all the stores in Walmart as well as restaurants. It was very outdated and dirty. It was OK for a one night day just to sleep and get up and go the options for breakfast or your normal waffle, eggs and bacon the bacon kept running out every five minutes and they had to make more. I wish there would've been more options for eggs and Sa sausage or biscuits
Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Stayed 1 night in Mar 2025

2/10 Terrible

Sophie

Travelled with family and small children
Disliked: Property conditions & facilities
We had to leave. We were passing through with our three kids. There was an old lufa left in the shower. The floors were… crunchy because they hadn’t been swept or vacuumed. We pulled the blankets back on the beds and there was hair all in the sheets and toenails!!! We went to turn the air on and the vent was clogged with dust and hair. The curtains were stained brown. There were handprints on the metal and glass room partitions. The couch, shower curtain and walls were all stained. We packed up our stuff and left.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025