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This is a beautiful hotel, set in a tranquil garden, with a lovely view. The staff members were helpful and very friendly, and the room was enormous, interesting and comfortable. We enjoyed being able to walk into town, and around the ramparts of the city. It’s a pity we had just one night, we would have liked to have stayed longer. Very good breakfast

Right across the river from the Musée de la Bande Dessinée! Requires a bit of an uphill hike to get to the center of town but there are also easy nearby bus stops to take you there. Service was fantastic, breakfast was tasty and the hotel is pretty neat. No AC though.

A comfortable and convenient hotel with pleasant staff and good facilities including secure parking. The bistro style dining was excellent and we took the smaller breakfast option which was great too. The central location is perfect, right in the heart of the old hilltop town with many historic buildings and great views.

Not too bad but the car park is in a poor state and up the street from the hotel entrance .. which is not great when it is raining and you have to drag your luggage along uneven pavements and over bumps and potholes all while getting soaking wet.

This is our second time staying here while driving from Netherlands to San Sebastian. The first time was so great we did it again and this time was even better. The staff is 10/10 amazing. Very patient with my bad French even thought they spoke English perfectly. Claire even spoke a good amount of Dutch. She checked us in and helped us with the menu and was overall a sparkling ray of sunshine. The dinner and drinks were great. This is a classic motel. Clean, hot shower, comfy bed, fabulous staff, close to the highway. It is older but not in a bad way. It has character and is just a great place!

Easy to find, lots of car park spaces, friendly staff, good bedroom, big enough for me and the dog.