When I chose the hotel, besides the location, I did so thinking it had an elevator. However, when we arrived, they sent us to another building with a huge staircase (where, by the way, my niece twisted her ankle while carrying the luggage down on the last day). There is no communication system with the front desk, and the door access system is through a cellphone, which is quite complicated. Overall, the hotel is comfortable, clean, and the breakfast is affordable and excellent. It’s well located, but the issue with the stairs was a big drawback.