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As if being in a castle isn’t awesome enough, the staff is so friendly, accommodating and helpful. The grounds and rooms were exceptional. Gorgeous. The restaurant for dinner had amazing food and service. I honestly can’t say enough about this property. Two thumbs up, 5 stars, whatever best ratings I can possibly give for a hotel - I bestow upon this hotel. You absolutely MUST stay here, even if for just a day. It’s totally worth it!

Everything was excellent. Breakfast with a rich selection, room was clean. I only missed a mirror above the sink. Separate entrance.

We have stayed in many Holiday Inn Expresses across the UK & Europe. And as expected great welcome from staff, nice quiet & very clean room, lovely pizzas from the bar staff & very good breakfast service. However, on this occasion we were shocked that we had to eat our breakfast with a yapping, loud dog that was begging its owners for food which they obliged & the animal was eating it off the floor at their table. I’m sorry to say in my opinion dogs should not be in the restaurant area of a hotel with other paying guests. It spoiled our breakfast experience, because of the noise & the acoustics of the room. Perhaps an area should be designated away from other guests.

Very clean. Good location. Great staff. Nice hotel.

Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel.

Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic.