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Spark by Hilton Rochester University Area

3.0 star property

Photo gallery for Spark by Hilton Rochester University Area

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Exterior
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
797 E. Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min walk‬
  • Place, Tim Hortons Iceplex
    ‪16 min walk‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

55-inch plasma TV with cable channels, TV, Netflix

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

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DoubleTree by Hilton Rochester

About the area

Rochester

With a stay at Spark by Hilton Rochester University Area in Rochester (Brighton), you'll be a 5-minute drive from University of Rochester and 8 minutes from Strong. .This hotel is 5.4 mi (8.7 km) from Rochester Institute of Technology and 0.3 mi (0.5 km) from Monroe Community College.

What's nearby

  • Monroe Community College - 1 min walk - 0.1 km
  • Tim Hortons Iceplex - 16 min walk - 1.4 km
  • Cinemark Movies 10 - 18 min walk - 1.5 km
  • Genesee Valley Park - 3 min drive - 2.9 km
  • Strong Memorial Hospital - 4 min drive - 2.9 km

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪Bill Gray's Regional Iceplex - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪DiBella's Subs - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬17 min walk

About this property

Spark by Hilton Rochester University Area

Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 89 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Spark by Hilton Rochester University Area Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Marquita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great until the manager started to argue with my 12 year old niece because she felt like my niece was being dis respectful. The correct way to handle that was to see what room we were staying in and speaking with the adults in the room but she chose to argue with a 12 yr old child. Everything else was perfect it’s just the staff that need to be changed
Stayed 5 nights in Nov 2025

10/10 Excellent

Nilza

Stayed 2 nights in Dec 2025

6/10 Okay

Mariah

Business traveller
Disliked: Cleanliness, amenities
The hotel still had another persons hair in several parts of the room. There was a beetle in the room when I got there. And there is no hot breakfast offered outside of oatmeal which isn’t my thing. Overall, it was just an okay stay but I wouldn't be in my head to visit again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was so welcoming
Stayed 1 night in Dec 2025

8/10 Good

Xinying

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by the breakfast spread!
Stayed 1 night in Dec 2025

10/10 Excellent

chi

Liked: Cleanliness, amenities, property conditions & facilities
Every thing excellent 👌
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is an assett
Stayed 2 nights in Dec 2025

8/10 Good

Teddy

Stayed 2 nights in Dec 2025

10/10 Excellent

Marleen

Stayed 1 night in Dec 2025

2/10 Terrible

James

Disliked: Amenities
There was no hot water. They had no room to change. Unable to clean up for Dr appointment
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Stayed 2 nights in Nov 2025

10/10 Excellent

Denise Lee

Stayed 1 night in Dec 2025

6/10 Okay

Franc

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
my reversation was cancel and i had to rebook when i got there i recieve no notification from hotel.com
Stayed 2 nights in Nov 2025

8/10 Good

Diandra

Liked: Property conditions & facilities
The Place Was Clean And Smells Good
Stayed 1 night in Nov 2025

10/10 Excellent

Le

Liked: Cleanliness, amenities, property conditions & facilities
nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Resson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Stayed 2 nights in Nov 2025

10/10 Excellent

Munwar, Richardson

Stayed 3 nights in Aug 2025

4/10 Poor

Gloria

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room and smelly. Shower had mold, towels were yellow and bed smelled and pillows/linens looked used. At breakfast the containers for the cream cheese were nearly empty (as were others) and they was yellow/dirty on the bottom. I looked and others were white. So gross. Would NOT recommend. I thought the Hilton brand would guarantee a minimum standard, but I was mistaken. Very disappointed.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Minimal selection, coffee/tea in lobby instead of in breakfast area. Room was clean, but Spartan.
Stayed 2 nights in Nov 2025

2/10 Terrible

Justina

Business traveller
Disliked: Cleanliness, staff & service, amenities
Our room was full of black mold and we were not offered compensation yet just $25. We are going to call the health department. I was not feeling well and very nauseous. We showed the staff photos. Not sure what will happen. I picked a hilton property bc they are suppose to be the best of the best. The mold was just one issue that we found in the room. We have many photos and Video. We are very dissatisfied.
Stayed 1 night in Nov 2025

4/10 Poor

Shelley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Could not get the hotel Wi-Fi to work nor the TV. Front desk wasn't much help with it. I have worked in Information Technology for over 25 years so I'm familiar with how to set these things up. Not happy!
Stayed 1 night in Nov 2025