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RIT Inn & Conference Center

3.5 star property

Photo gallery for RIT Inn & Conference Center

Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility
Room service – dining
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪3 min drive‬
  • Place, Genesee River
    ‪4 min drive‬
  • Place, Marketplace Mall
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(58 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

West Henrietta

When you stay at RIT Inn & Conference Center in West Henrietta, you'll be in the suburbs, within a 15-minute drive of Rochester Institute of Technology and University of Rochester. .This hotel is 9.2 mi (14.7 km) from Strong and 2.5 mi (4.1 km) from Marketplace Mall.

What's nearby

  • Veterans Memorial Park - 3 min drive - 4.7 km
  • Genesee River - 4 min drive - 6.9 km
  • Marketplace Mall - 4 min drive - 6.5 km
  • Monroe Community College - 5 min drive - 8.9 km
  • Tim Hortons Iceplex - 5 min drive - 9.3 km

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Berlin's Halal Doner - ‬3 min drive
  • ‪Cracker Barrel - ‬5 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬15 min walk

About this property

RIT Inn & Conference Center

Suburban hotel with 2 restaurants and airport shuttle service
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 304 air-conditioned guestrooms. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 5 miles.
Enjoy American cuisine at Petals Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in West Henrietta? This hotel has 9203 square feet (855 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Petals Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 miles
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1006 reviews
Rating 8 - Good. 319 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was courteous, plenty of parking available.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Stayed 2 nights in Sep 2025

8/10 Good

Katrese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a few nights. No major concerns. The dressers in the rooms are a little beat up. Hotel is also a student dormitory.
Stayed 2 nights in Aug 2025

10/10 Excellent

patrick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in May 2025

10/10 Excellent

George

Excellent hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The only thing that was problematic was that the fire alarm was on 2 of 3 nights we were there.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Lindsay

Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old rooms, not updated, students around made a lot of noise, even during night. And the pot smell…
Stayed 2 nights in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jennipher

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. The person who checked me in was delightful. The person who checked me out was not kind, brush and rude. I am sure it was a bad day but it really did put a dent in the stay. The hotel room was clean, quite and very pleasant.
Stayed 1 night in Aug 2025

8/10 Good

Milagros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staring at the Inn. It was a great stay. Even though part of the Inn was used by RIT students you would not even notice. The main halls are kept clean and the pool has a lifeguard on duty.
Stayed 3 nights in Aug 2025

4/10 Poor

Seth

Disliked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

A college dorm

Paper thin pillows, room was in decent condition. Loud noises all through the night, smell of weed all throughout the inn, slamming doors in the morning to wake you just in case your alarm wasnt enough.
Stayed 6 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Do not stay here

Upon checking into our room we found the AC was not working, it was 78 degrees in the room. We contacted the front desk and were denied a room change. After waiting several hours a repair man fixed our AC only for it to break again in the middle of the night. We were offered a room change at 11pm the next night but declined as we were checking out in the morning. On top of the broken AC the fan in the bathroom ran constantly making excessive noises and there was disgusting brown stains on the mattress. Also my car was struck by another guest in the parking lot leaving a large dent in the door and scraping off paint. I will never ever stay at the hotel again. Front desk attendant for the morning check out was extremely rude and was rolling her eyes for no apparent reason, just an overall awful experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xiaoyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect 👍
Stayed 1 night in Aug 2025

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff was very helpful. The hotel offers a on demand shuttle service to RIT and other locations within 5 miles. As I was there for my RIT student son and didnt have a car, the shuttle was very helpful for me. Note the hotel shuttle is in addition to the one offered by the school. The bar tender was also lovely and I enjoyed a nice glass of wine in the evening. Breakfast was also good...my only criticism was that they gave me too much food 😀 My room was a bit outdated, but spacious and clean. All and all, I would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jed

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop along the way...

We were very pleased with our stay. Everything we needed was provided, friendly check-in, room service, pool, ice machine close by, clean updated room, plenty of towels upon request, able to check out in seconds. Good price, excellent location near major highway into Rochester, allowing us a quick rest stop before our final destination.
Stayed 1 night in Aug 2025

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, room comfort

My stay…

While my stay was positive, I wished the room was a little more modern and fresher. Furnitures were worn down and the bathroom could use some refreshing. Also there was a fire alarm at 1 AM (just like my RIT days!) and there was no communication about what happened.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s fine for a bed and shower. Staff is not very supportive. They “did not have” extra pillows and had to go get extra towels vs having them delivered.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise

Stayed 1 night in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and quiet property with an updated look. No free breakfast, but overall a pleasant stay. I would likely stay there again.
Stayed 2 nights in Aug 2025