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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Reception
Free daily continental breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, University of Rochester
    ‪3 min drive‬
  • Place, Strong Memorial Hospital
    ‪3 min drive‬
  • Place, Rochester Institute of Technology
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Exterior
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,000 reviews
The price is AU$187
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the area

Rochester

When you stay at Holiday Inn Express Rochester - University Area by IHG in Rochester, you'll be in the business district, within a 10-minute drive of University of Rochester and Strong. .This hotel is 5 mi (8.1 km) from Rochester Institute of Technology and 13.6 mi (21.9 km) from Lake Ontario.

What's nearby

  • Monroe Community College - 5 min walk - 0.5 km
  • University of Rochester - 3 min drive - 2.5 km
  • Strong Memorial Hospital - 3 min drive - 2.5 km
  • Strong - 8 min drive - 6.4 km
  • Rochester Institute of Technology - 9 min drive - 8.3 km

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Jay's Diner - ‬2 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel with free breakfast, near University of Rochester
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Rochester? This hotel has 452 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1011 reviews
Rating 8 - Good. 255 out of 1011 reviews
Rating 6 - Okay. 168 out of 1011 reviews
Rating 4 - Poor. 82 out of 1011 reviews
Rating 2 - Terrible. 88 out of 1011 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con professional clean e s all over the entrance area. Cords and water hoses all over. Kinda loud on floor 2 last night.
Stayed 1 night in Jul 2025

10/10 Excellent

Juliana, Binghamton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Amenities
Stay was fine and staff were friendly. Hotel could use some TLC
Stayed 2 nights in Jul 2025

8/10 Good

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Light was intermittently turning on and off in the middle of the night. This was not resolved or compensated because my room was through Expedia. Had an 8 hr work day and 5 hr drive home to follow my restless evening.
Stayed 1 night in Jul 2025

4/10 Poor

Kaeli

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Lobby looked nice but the rest of the property looked run down. Our shower obviously wasn’t scrubbed because there were soap scum and the shampoo/soap holder was rusted out. The coffee maker was dirty as well…. Not to mention my in-laws were staying in a separate room and there’s literally had food on the floor and their coffee maker was dirty gross as well….
Stayed 1 night in Jul 2025

6/10 Okay

Korey

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
There were a bunch of little bugs in the lobby
Stayed 1 night in Jul 2025

4/10 Poor

Delisha

Disliked: Cleanliness, staff & service
Very disappointed and disgusted with my stay at this location. The room would've been ok, however wasn't clean, the toilet bowl had crap stains and the floor hadn't been vacuumed, it had a green fingernail and a raisin on the floor, visible. I told an associate, and he said he'd get the supervisor or housekeeping to clean, NOTHING! No one even came to bring clean towels and washcloths. The room doors are so loud when they open, it woke me up when the door next to me opened. I dont know if it needs some WD-40 on them or what. Oh and my room phone was messed up too. I can't believe I traveled 10 hrs to stay there. I hope it gets cleaned properly before the next guest arrives. Room 506
Stayed 2 nights in Jun 2025

6/10 Okay

Corrin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time visiting, but we had a terrible sewer smell that was extremely disruptive. The young man said the maintenance person had to leave due to emergency and was willing to move our room! That was very inconvenient. The smell got better but then came back around 11pm and lasted till we checked out!
Stayed 2 nights in Jun 2025

8/10 Good

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Guests were incredibly loud, TVs did not support Netflix.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Stayed 2 nights in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Everything good
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasikanthan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

8/10 Good

Abelardo Alto

Stayed 4 nights in May 2025

8/10 Good

Shaquilla

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed overnight , had everything i needed, walls are thin but for a quick stay it was fine
Stayed 1 night in May 2025

8/10 Good

ashton

Liked: Cleanliness, staff & service
Not bad, everything worked and felt pretty clean for the most part. Kind of an older building but the staff was always working and it felt safe.
Stayed 2 nights in May 2025

4/10 Poor

Irma

Stayed 5 nights in May 2025

4/10 Poor

Severino

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for what we needed

Good for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Yunmeng

Stayed 1 night in May 2025

10/10 Excellent

Nemesis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, property conditions & facilities
very
Stayed 2 nights in Apr 2025