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Tru By Hilton Roanoke Hollins

2.5 star property

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub
Fitness facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪2 min drive‬
  • Place, Valley View Mall
    ‪9 min drive‬
  • Place, Berglund Center
    ‪13 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for 1 KING MOBILITY ACCESSIBLE W/BATHTUB

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

1 KING MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Bathroom

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Accessible Roll In Shower

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

1 King Accessible Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Accessible Room with Bathtub

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

2 Queen Accessible Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

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About the area

Roanoke

Located in Roanoke (Alpine Hills), Tru By Hilton Roanoke Hollins is within a 10-minute drive of Hollins University and Carvins Cove. .This hotel is 4.9 mi (7.9 km) from Valley View Mall and 7.5 mi (12.1 km) from Virginia Museum of Transportation.

What's nearby

  • Hollins University - 2 min drive - 2.1 km
  • Valley View Mall - 9 min drive - 9.8 km
  • Berglund Center - 13 min drive - 14.2 km
  • Center in the Square - 14 min drive - 14.9 km
  • Mill Mountain Star - 23 min drive - 19.3 km

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive

About this property

Tru By Hilton Roanoke Hollins

Tru By Hilton Roanoke Hollins offers 82 accommodations with hair dryers and irons/ironing boards. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Roanoke Hollins. A complimentary continental breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Deborah

Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Feb 2026

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only spent one night but it was clean and it felt safe.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimber, Burgaw

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful. The rooms were clean with a modern design. No more carpets and drapes! Nice flooring and modern shades made the room feel big and clean. The free breakfast was good, great coffee and even a pool table for enjoyment. I will stay again!
Stayed 2 nights in Feb 2026

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was ABSENT at check in, at 8 pm, for 30 minutes, after we had taken the effort to call the desk ahead of time to let them know we'd be arriving at 8 pm. We were actually worried that there had been some kind of crime because the main phone was off the hook, there was take out food left on the reception desk, and there was NO ONE around anywhere. We actually looked in the pantry area thinking someone was tied up, or worse, back there. The young woman was rude ... curt ... and when she appeared out of a side door spoke to me as if I had soome nerve interrupting the "other things she has to do". She and the other employee on the premises, who appeared out of nowhere after about an hour did not act as if they should be in the hospitality industry. Otherwise the room was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon, Cammal

Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Ivar

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great with Clara - friendly, helpful, personable, knowledgeable, and efficient. Room was nice - clean. Disappointed in the pet (policy) rate - stayed at a Marriott location yesterday and was only charged a 20 dollar refundable deposit. Most pets (at least my pet) is/are more well behaved than some kids these days and there is no extra charge for kids. That’s humor. I do understand that is not always the case, but seems the good ones are overcompensating for the bad ones.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was courtesy and helpful. The room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

PHILIPPE

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Check in was quick and my room was clean. This hotel has an impressive gym and a pool table in the lobby. Complimentary coffee and tea is nice too. Especially after driving all day.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Very nice stay
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room...friendly workers.
Stayed 1 night in Jan 2026

8/10 Good

Rajeshwari

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

8/10 Good

Alissabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff comfortable stay
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast at hotel
Stayed 1 night in Dec 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not impressed. No hot water and no ample sitting at all....
Stayed 1 night in Dec 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service
Clean rooms,friendly staff and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025