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Tru By Hilton Roanoke Hollins

2.5 star property

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub
Fitness facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Eleanor D. Wilson Museum
    ‪3 min drive‬
  • Place, Valley View Mall
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About the area

Roanoke

Located in Roanoke (Alpine Hills), Tru By Hilton Roanoke Hollins is within a 10-minute drive of Hollins University and Carvins Cove. .This hotel is 4.9 mi (7.9 km) from Valley View Mall and 7.5 mi (12.1 km) from Virginia Museum of Transportation.

What's nearby

  • Hollins University - 19 min walk - 1.6 km
  • Eleanor D. Wilson Museum - 3 min drive - 2.4 km
  • Valley View Mall - 8 min drive - 11.5 km
  • Berglund Center - 10 min drive - 15.6 km
  • Mill Mountain Star - 15 min drive - 19.6 km

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Sakura 9 - ‬5 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel with free parking, near Hollins University
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Roanoke Hollins. A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Erin

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Great pet friendly hotel right off the highway.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities
Great stay. Clean room. Digs allowed.
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Elijah

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would really recommend this to everybody good hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
The night staff were very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful experience
Stayed 1 night in Nov 2025

4/10 Poor

Deneva

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities
Staff and property were both excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enough variety hard boiled eggs, bagels, toast, english muffins
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Cara

Stayed 2 nights in Nov 2025

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Amenities
When I checked in the 2 clerks had to finish their personal chat before waiting on me. The room was horrible. No carpet, bad sound proofing (i could hear people stomping around overhead and planes taking off at nearby airport), only one bedside table which was 15 inches in diameter with no lamp, no real closet, just a 20-inch bar with 5 hangars and 3 pegs on the wall, no towel bars in the bathroom just 3 6-inch long pegs on the wall, shelves for towels and incidentals were too narrow, squeeze bottle of soap on the wall was too difficult for arthritic hands to operate.
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
The window shade was broken in the room and the bed was hard as a rock. The lobby was nice though.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

4/10 Poor

Marilyn

Disliked: Amenities
Bed poor, pillows were mush, not full
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was very friendly and it didn’t matter what time it was.. 5am or 11pm at night.. room was clean and I was able to get it cold!! I’d come back here if I was in the area again
Stayed 2 nights in Oct 2025

10/10 Excellent

Ahouefa

Stayed 2 nights in Oct 2025

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2025

6/10 Okay

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine facity looks brand new. Area was very quiet. Decent food near by. Bed was comfortable. Wish they had soft close doors, all you could hear all night was people in and out of their rooms due to doors slamming.
Stayed 1 night in Oct 2025