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The hotel staff were extremely friendly and helpful. We particularly enjoyed using the pool before breakfast when it wasn't busy. We felt there wasn't enough social space to sit and have a coffee and chat with other guests. There also seemed to be a problem with the courtyard bar which wasn't open during our stay.

There was absolutely nothing about this property we did not like. It was our favorite of 12 different hotels we used during our travels. Beautifully decorated. Fantastic staff. Clean and quiet. And the food was the best we ate.

Recommended by a friend and we don’t know why won’t recommend onwards. A stellar property in nature’s lap, stunning views and good food. Great for families, couples alike with perhaps one of the most thermal suite options anywhere in Ireland.

Stylish, comfortable mattress, pleasant staff. Breakfast is super stingy, Scrooge would approve. Even the smallest B&Bs provide a full fry so it's reasonable to expect it from the expensive enough hotel like this one. Not enough space or staff to run breakfast, had to eat from a napkin due to no plates being available. Nothing is being replenished, once it's gone is gone, even if it's 9am and breakfast runs until 11. Hot options - sc Lastly, no air conditioner. As pretty as the bathroom and the room is, we wouldn't stay here again.

The rooms were spacious and clean. The view of the water is spectacular. We really enjoyed seeing Red (he's the Irish setter hotel mascot and a tremendous greeter)

Great place to stay if you are playing Waterville GC