Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Fitness facility
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 5 minutes by foot from Broad Street. .This hotel is 0.6 mi (1 km) from Greater Richmond Convention Center and 0.7 mi (1.1 km) from Allianz Amphitheater at Riverfront.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪The Patio Thai - ‬1 min walk
  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Nami - ‬3 min walk
  • ‪Valentino's Italian Pizzeria - ‬5 min walk
  • ‪Cafe Rustika - ‬4 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1015 reviews
Rating 8 - Good. 269 out of 1015 reviews
Rating 6 - Okay. 107 out of 1015 reviews
Rating 4 - Poor. 50 out of 1015 reviews
Rating 2 - Terrible. 64 out of 1015 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love RVA

My sister and i enjoyed our stay there. We felt very safe and everyone was very helpful and personable. We would have liked to stay longer, if we come back to stay in Richmond it will be with you. I do wish the price was lower.
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but rooms fill up fast!
Stayed 2 nights in May 2025

4/10 Poor

SAHRAH

Stayed 1 night in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anita, Tarboro

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Staff was very friendly and helpful. It seemed safe at and around the property. Room AC worked wonderfully. Breakfast was delicious. And there were plenty of restaurants within walking distance and the Amphitheatre is only a few blocks away. Cons: It would have been nice to have a ramp at the outdoor steps. Carrying luggage up the steep steps was a little awkward. Getting in/out of shower was precarious. Fortunately there was a hand rail I was able to grab before falling. The Grab & Go convenient Store was lackluster. There is a 7-11 several blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janine

Stayed 1 night in Jun 2025

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy Place

The elevators were disgusting. I was hoping that was going to be the only thing disgusting but my bathroom was disgusting also. The shower was the worst, it was dirty & the pressure was awful. I would have had a better shower experience at the sink. The parking deck did not feel safe. They were painting on the 6th floor the day I was there and the paint smell made its way into my room. I had lovely views from the corner room but the windows were filthy. I couldn't wait to leave the property the next morning, I did't even go to complimentary breakfast or coffee. Terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to walk to Allianz. The place is clean
Stayed 1 night in Jun 2025

8/10 Good

ANDREW

Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tub was very slippery and the only grab bar was next to the faucet handle. There should be at least one other grab bar on the side wall. Also, the bathroom door automatically closes so it can not be left ajar with the light on for middle of the night bathroom trips.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Travelled with family
Liked: Room comfort
It was a bit run down - but not too bad. We stayed here after a tour of University of Richmond. The lady at the front was very nice. Breakfast was fine. Not bad for the price, since Richmond can be a bit pricey.
Stayed 1 night in Jun 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time good service
Stayed 2 nights in Jun 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was fairly dirty feeling corners of bathroom were dirty and shower was old looking. Smelled like smoke on 3rd floor. Carpet felt like it was oily. Very disappointed.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. The hotel is really nice and modern. Lots of pillows on the bed was nice too. Loved that it was walking distance from the music venue I attended.
Stayed 1 night in Jun 2025

2/10 Terrible

Gillian

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! The ONLY complaint I have is the water pressure was super low, so rinsing off in the shower was a pain, but everything else about the visit was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location to music venue
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were personal and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Stayed 2 nights in May 2025

8/10 Good

Bella

Stayed 2 nights in May 2025