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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Free daily buffet breakfast
Terrace/patio
Indoor pool
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Virginia Commonwealth University
    ‪25 min drive‬
  • Place, Kings Dominion
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(29 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance
Wingate by Wyndham Richmond Short Pump
Short Pump
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,820 reviews
The price is AU$171
includes taxes & fees
17 May - 18 May
Wingate by Wyndham Richmond Short Pump

About the area

Richmond

When you stay at Hampton Inn & Suites Richmond Short Pump in Richmond, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 1.1 mi (1.8 km) from Sheltering Arms Institute and 4.6 mi (7.4 km) from Bowl America Short Pump.

What's nearby

  • Short Pump Town Center - 3 min drive - 2.1 km
  • University of Richmond - 21 min drive - 18.8 km
  • Virginia Commonwealth University - 25 min drive - 27.0 km
  • Broad Street - 26 min drive - 28.0 km
  • Kings Dominion - 32 min drive - 43.2 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 34 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Capital One Café - ‬4 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel

Hampton Inn & Suites Richmond Short Pump Richmond

Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 464 reviews
Rating 8 - Good. 72 out of 464 reviews
Rating 6 - Okay. 18 out of 464 reviews
Rating 4 - Poor. 7 out of 464 reviews
Rating 2 - Terrible. 11 out of 464 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelsey

Stayed 1 night in Feb 2026

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room clean.
Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 5 nights in Jan 2026

10/10 Excellent

Samantha

Stayed 4 nights in Jan 2026

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pillows were small and need to be upgraded
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
This hotel appeared to be fairly new with a lot of modernized amenities. Check-in was smooth and the hotel staff were professional. Will definitely stay again when costing Richmond, even if it for 1 day.
Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

MEAE

Business traveller
thanks
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely nice!!! Front desk employees were extremely nice and very informative.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness
Room was great- only complaint was the heat kept going from strong heat to blowing strong cold air every 10 minutes . We dealt with it because we were only staying one night
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
All was great
Stayed 1 night in Dec 2025

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was great, comfy beds, and great water pressure in the shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Anouze

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant and courteous staff.the staff goes above and beyond to help guests with their needs for assistance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Spotless! Staff was over the top helpful especially Susan at the front desk because I interacted with her so much and also Ceci who was the manager of the kitchen and she was lovely, pleasant lady and so helpful and made mini waffles for me one day and her cooking is divine
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean spacious room. The thing that stood out to us was the parking lot and how lit up it was - it felt safe. Nice place - recommend staying if you are ever in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Stayed 1 night in Nov 2025

8/10 Good

Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay
Stayed 3 nights in Nov 2025