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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
1 bedroom, desk, laptop workspace, WiFi
Lobby
Free daily buffet breakfast
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    ‪19 min walk‬
  • Short Pump Town Center
    ‪2 min drive‬
  • University of Richmond
    ‪15 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, laptop workspace, WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 2,718 reviews
The price is AU$200
includes taxes & fees
24 Aug - 25 Aug
Drury Plaza Hotel Richmond

About the area

Richmond

When you stay at Hampton Inn & Suites Richmond Short Pump in Richmond, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 1.2 mi (1.9 km) from Sheltering Arms Institute and 4.7 mi (7.5 km) from Bowl America Short Pump.

What's nearby

  • Sheltering Arms Institute - 19 min walk - 1.6 km
  • Short Pump Town Center - 2 min drive - 2.5 km
  • Henrico Doctors' Hospital - 11 min drive - 14.4 km
  • University of Richmond - 15 min drive - 17.4 km
  • Virginia Commonwealth University - 20 min drive - 26.3 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Casa del Barco - Short Pump Town Center - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant - ‬3 min drive
  • ‪Mellow Mushroom - ‬10 min walk

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with free breakfast and a fitness center
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 359 reviews
Rating 8 - Good. 51 out of 359 reviews
Rating 6 - Okay. 12 out of 359 reviews
Rating 4 - Poor. 7 out of 359 reviews
Rating 2 - Terrible. 11 out of 359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nathalie

Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and professional. Clean and neat property.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended stay

Excellent stay with attentive staff and clean spacious room. Location is perfect across the street from lots of shopping and Wegmans.
Stayed 2 nights in May 2025

2/10 Terrible

Brad

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Visit
Stayed 1 night in Apr 2025

2/10 Terrible

Jenifer

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were absolutely the friendliest I have ever met at a hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Aiste

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff was very friendly, but one of the workers felt like they couldn’t be bothered when we tried asking a question. Room was clean, the only issue was the AC unit. It worked fine, but it had a weird smell coming from it the entire time
Stayed 4 nights in Apr 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll Be Back

Everyone was friendly and nice , check-in took 1 second, the rooms were comfortable, breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gerald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean , refreshing decorations and appearance. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly even when they were slammed with a very busy check in crowd! I appreciated getting a first floor room near an entrance/exit for my dogs. Great breakfast options. Thanks for a great stay, it was our first time but we will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and CeCe was so friendly and sweet at our breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Amenities
Everything was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Leia

Travelled with partner
Liked: Amenities
The pool was very dirty it smelled like someone was sweating and peeing in the pool area.
Stayed 1 night in Mar 2025

10/10 Excellent

Marquis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Our grandson loved it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Meae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maia

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to many shopping and dining options. Room was clean and comfortable. Bathroom is updated.