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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Property amenity
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
10961 W Broad St, Richmond, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

With a stay at Extended Stay America Select Suites - Richmond - West End - I-64 in Richmond, you'll be in the suburbs, within a 5-minute drive of Short Pump Town Center and Elk's Lodge. .This hotel is 12.2 mi (19.6 km) from Virginia Commonwealth University and 12.9 mi (20.7 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 3 min drive - 4.2 km
  • Virginia Hospital & Health - 3 min drive - 5.2 km
  • Elk's Lodge - 5 min drive - 6.5 km
  • Henrico Doctors' Hospital - 6 min drive - 7.5 km
  • Regency Square Mall - 6 min drive - 7.8 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬10 min walk
  • ‪Capital Ale House - ‬8 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Suburban hotel in Richmond with free parking
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 142 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.2
Rating 10 - Excellent. 311 out of 1001 reviews
Rating 8 - Good. 130 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 166 out of 1001 reviews
Rating 2 - Terrible. 270 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Negative one star

Roaches , bed stains, dirty sticky floors, wall stains bathroom tub had mold , trash bags to cover pieces under the sink , extremely nasty … also men standing outside late at night and had dirty shoes in the hallway and also stains all on the grounds and smell like urine.. the person at the front desk said he don’t speak English and late at night and noone works the desk this place is not worth the price, I’m so happy we left ,
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all my experience. Room was clean thats all the matters
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk person is helpfull . It was easy checking . Room wise was clean and not bad at all . Will be back .
Stayed 1 night in Aug 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked it
Stayed 1 night in Aug 2025

10/10 Excellent

Barabara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was a nice stay with clean room . Also staff are friendly .
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
This was the single worst property that I have ever stayed at. Everything (sink, shower curtain, doors, walls, appliances, etc) were in very bad condition. Trash laying around.
Stayed 1 night in Aug 2025

4/10 Poor

Mia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy, dirty, and old and broken chairs and kitchen cabinets. Dead bugs and crawling insects on the floor. Also assessible room does not have built in tub chair. The staff supplied a shower chair.
Stayed 7 nights in Aug 2025

4/10 Poor

Pramod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just poor rooms. Sticky floors.
Stayed 1 night in Aug 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Nice stay without any hassle."
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service
Internet good, mostly quiet, cabinets were damaged and the tub was well worn. Was clean but could use a few repairs.
Stayed 8 nights in Jul 2025

2/10 Terrible

Austin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is disgusting left over garbage and food from whoever was there before everything was rotten and falling apart mold and mildew growing on the walls of the bathroom and I requested that the stove be fixed multiple times they claimed to schedule repair and it was never fixed the entire time I was there ended up leaving before my stay was over and getting another hotel room elsewhere
Stayed 7 nights in Jul 2025

4/10 Poor

Ben

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Get it together

Floors were very dirty. Turned my socks black. Also the front desk booked another guest into my room. He showed up 130 in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Taniah

Business traveller
Liked: Amenities
Great place to stay !
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures look nothing like the actual property. There was a homeless person in the room they gave me a key to - when I told them, they said they had no rooms left and to ask Expedia for a refund. This led to a two day back and forth between Expedia and the hotel, as well as corporate. The company was extremely rude and impatient. I will never use any hotel by Extended Stay America again.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jul 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very busy and very convenient. Like the place and also it was nice stay .
Stayed 1 night in Jul 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long drive, I had a good sleep and a nice stay without any hassle.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quck check in process. Staff is friendly and cooperative. Room was clean .
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay .
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Romullo cezar

Stayed 3 nights in Jul 2025

10/10 Excellent

keneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was canceled. The hotel lobby was closed, but I called the number, and someone came to help me as a walk-in check-in. Thanks! The room was clean anyway.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was actually quite pleasant.
Stayed 1 night in Jul 2025