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Candlewood Suites Richmond-South by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond-South by IHG

Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, in-room safe, desk, laptop workspace
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, Virginia Commonwealth University
    ‪8 min drive‬
  • Place, Broad Street
    ‪9 min drive‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite

Room amenity

Studio Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

When you stay at Candlewood Suites Richmond-South by IHG in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. .This hotel is 7.4 mi (11.9 km) from Broad Street and 11.1 mi (17.8 km) from Richmond Raceway.

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • The National - 9 min drive - 10.0 km
  • Broad Street - 9 min drive - 9.7 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Candlewood Suites Richmond-South by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond-South by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 220 out of 510 reviews
Rating 8 - Good. 142 out of 510 reviews
Rating 6 - Okay. 55 out of 510 reviews
Rating 4 - Poor. 36 out of 510 reviews
Rating 2 - Terrible. 57 out of 510 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lashanda

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lashanda

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the staff is HORRIBLE!!! if you have children please don’t stay here , my kids and i were KICKED out this hotel because of “noise “ however it’s 12pm … there should be a 10 grace period… however we was here for a week! EVERYDAY there’s an issue with the staff … you put a do not disturb sign on the door the housekeeping staff STILL bothers you !! the manager of this property is rude and heartless!! after kicking us out they kept coming to the door mind you i had 4 charts full of belongings no car nor a home to stay .. however i had money to pay for my children and i too have a safe place to stay until our apartment is ready !! yesterday 7/7/2025 was the most stressful day i’ve had in a long time … however as i said before don’t stay here if you have young children.. this definitely isn’t the place for you!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, yet cozy. Staff were friendly and you can't pass up on the fresh popcorn provided daily in the lobby. Will definitely stay again anytime I travel to Richmond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Otherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

shatonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in May 2025

6/10 Okay

Robert

Travelled with partner
Liked: Amenities
The person who checked me in was very pleasant, and the room initially appeared nice. However, the air quality was quite poor, it smelled musty, with lingering odors of old cigarette smoke and a noticeable scent of marijuana upon entering. Unfortunately, this made it difficult to get a good night’s sleep.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Stayed 4 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable! The area is disappointing but ok
Stayed 1 night in Jun 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Stayed 1 night in Jun 2025

8/10 Good

Jared

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeovanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our one night stay! Very clean, had no problems. Just thin walls cause you can definitely hear the tv next door and conversations in the hall. But other then that we enjoyed it!
Stayed 1 night in Mar 2025

10/10 Excellent

Kimo

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 2 nights in May 2025

2/10 Terrible

Juanika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Greeted by GM, he helped me with my luggage and even got me a cup of coffee before escorting me, still assisting me with my luggage, to my room. Very nice room, awesome bed and really clean. Excellent experience!
Stayed 1 night in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and room setup. Awesome for a quick getaway to explore the city.
Stayed 1 night in May 2025

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel because the suite is spacious
Stayed 4 nights in May 2025

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, reasonably priced room
Stayed 1 night in May 2025

6/10 Okay

Charleese

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Sierra

Travelled with partner
Liked: Amenities
Everything was nice and clean
Stayed 1 night in Apr 2025