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Candlewood Suites Richmond-South by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond-South by IHG

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, James River
    ‪8 min walk‬
  • Place, Virginia Commonwealth University
    ‪7 min drive‬
  • Place, Greater Richmond Convention Center
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite

Room amenity

Studio Suite

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

When you stay at Candlewood Suites Richmond-South by IHG in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. .This hotel is 7.4 mi (11.9 km) from Broad Street and 12.3 mi (19.8 km) from University of Richmond.

What's nearby

  • James River - 8 min walk - 0.7 km
  • Broad Street - 5 min drive - 9.0 km
  • Virginia Commonwealth University - 7 min drive - 10.7 km
  • Greater Richmond Convention Center - 7 min drive - 11.4 km
  • Short Pump Town Center - 23 min drive - 37.6 km

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Burger King - ‬3 min drive

About this property

Candlewood Suites Richmond-South by IHG

Candlewood Suites Richmond-South by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 537 reviews
Rating 8 - Good. 144 out of 537 reviews
Rating 6 - Okay. 56 out of 537 reviews
Rating 4 - Poor. 38 out of 537 reviews
Rating 2 - Terrible. 57 out of 537 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

4/10 Poor

Marissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy area. As I’m getting out of vehicle as a single mom with 2 under 2 I was approached by a man on bike just getting out of jail. Wouldn’t recommend it here but the male manager from Atlanta at check in was great
Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from when we walked in till the time we left was top of the line. Everything was neat and clean. The staff always had a smile on their face and was happy the entire time. THANK YOU!!!!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Virginia

Stayed 4 nights in Nov 2025

10/10 Excellent

Anjelle

Stayed 7 nights in Oct 2025

6/10 Okay

Alfred W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of scented cleaner used was absurd. I had to open the window to air the room out and it irritated my sinus. Everything in the room i brought into it, picked up the smell and I could smell it on those items when I got home.
Stayed 1 night in Oct 2025

10/10 Excellent

LeaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room better than what I expected
Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
Wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Stayed 2 nights in Oct 2025

10/10 Excellent

Lazente

Liked: Cleanliness, amenities, property conditions & facilities
A great place
Stayed 2 nights in Oct 2025

4/10 Poor

Saliym

Travelled with group
Disliked: Cleanliness
The room wasn't cleaned thoroughly, room was still messy from the previous customers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Breyon

Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Zenaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, i highly recommend this hotel. The location is good if you're traveling. It's very close to the i95 highway. It's very clean and comfortable. I'll stay there again when I visit Richmond. Thank you again for your hospitality.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Liked: Staff & service, property conditions & facilities
The accommodations
Stayed 2 nights in Sep 2025

10/10 Excellent

Sierra

Stayed 1 night in Sep 2025

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never stayed at a cleaner hotel before, the room and common areas were spotless. My friend and I loved our room, especially the kitchnette, it was very helpful to have while traveling. The front desk staff were very helpful, responsiveness, and courteous. For the price, I'd highly recommend this hotel, we will definitely be staying again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Stayed 3 nights in Aug 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Do not have too much to complain about. Everything was lovely. The staff was lovely, as always. I love coming here. When I do stay at the motel, I always stay there. Nice, clean handicap, accessible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and nice
Stayed 1 night in Aug 2025

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025