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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Reception
Reception
Exterior
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Place, Windmill Golf Center
    ‪4 min drive‬
  • Place, Bedford Reservation
    ‪6 min drive‬
  • Place, Liberty Park
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪49 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 5

King Room

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Whirlpool

  • Sleeps 5

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

2 Queen Premium With In-Room Drink

  • Sleeps 5

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite King With Sofabed

  • Sleeps 3

Similar properties

Exterior
Comfort Suites Twinsburg
Twinsburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 855 reviews
The price is AU$138
includes taxes & fees
27 May - 28 May
Comfort Suites Twinsburg

About the area

Twinsburg

With a stay at Hilton Garden Inn Cleveland/Twinsburg in Twinsburg, you'll be within a 15-minute drive of MGM Northfield Park and Cuyahoga Valley National Park. .This hotel is 14.7 mi (23.6 km) from Kent State University and 17 mi (27.3 km) from Blossom Music Center.

What's nearby

  • Windmill Golf Center - 4 min drive - 3.9 km
  • Bedford Reservation - 6 min drive - 10.9 km
  • Liberty Park - 6 min drive - 7.1 km
  • Fun 'n' Stuff - 7 min drive - 7.8 km
  • MGM Northfield Park - 8 min drive - 12.0 km

Getting around

  • Cleveland Station - 30 min drive
  • Akron-Canton Airport (CAK) - 40 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dairy Queen / Orange Julius - ‬2 min drive

About this property

Hilton Garden Inn Cleveland/Twinsburg

Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and MP3 docking stations. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Satisfy your appetite for dinner at Blue Canyon Kitchen, a restaurant which specializes in seafood, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Hotel

Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Ohio

Hilton Garden Inn Twinsburg

Hilton Twinsburg

Twinsburg Hilton

Hilton Cleveland Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Hotel

Hilton Garden Inn Cleveland/Twinsburg Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 772 reviews
Rating 8 - Good. 214 out of 772 reviews
Rating 6 - Okay. 58 out of 772 reviews
Rating 4 - Poor. 24 out of 772 reviews
Rating 2 - Terrible. 17 out of 772 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Stayed 1 night in Jan 2026

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Didn't eat breakfast should have been included in the room price.
Stayed 2 nights in Jan 2026

10/10 Excellent

Akhil

Stayed 2 nights in Jan 2026

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Dec 2025

8/10 Good

DeVone

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristine

Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff, clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home Felt stay thanks to everyone on yhe staff
Stayed 1 night in Dec 2025

4/10 Poor

Martin

Travelled with family
One elevator was broken for more than a week, the room wasn’t cleaned during our stay and I asked twice for it to be cleaned. Will not stay at this location in the future
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful to us. Food was great and the whole stay was outstanding. Room was clean
Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The WiFi was spotty at best, soap and shampoo dispensers although full did not work, fitted sheet came off all night. Room was clean, heater was great, coffee maker was a nice addition, staff was attentive.
Stayed 1 night in Dec 2025

4/10 Poor

Rebecca

We booked for 5 people and there were only 2 double beds. We expected a pull out or cot but not available or allowed.
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding
Stayed 2 nights in Dec 2025

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Staff was nice and helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service
Just okay cold near windows warm near door
Stayed 1 night in Dec 2025

10/10 Excellent

Kateryna

Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing in particular
Stayed 1 night in Nov 2025

8/10 Good

Toniquia

Had a closed up smell so we wiped everything down
Stayed 2 nights in Nov 2025

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not do any of these things
Stayed 1 night in Nov 2025

8/10 Good

hudson

Stayed 2 nights in Nov 2025

2/10 Terrible

Jasmine

Business traveller
Disliked: Cleanliness, amenities
The price for this Hilton Garden Inn in Twinsburg is absolutely not justified by the room quality. While the two staff members were kind (checkout clerk asked how our stay was and I said “could’ve been a lot better” she went ahead with her checkout process and didn’t even ask why) Our stay was severely impacted by maintenance and cleanliness failures. The most alarming issue was the visible mold growing in the shower and whirlpool tub (photos provided). This made the bathroom unusable, forcing us to shower off-site at a local gym. Beyond the hygiene issue, the room had several deferred maintenance problems: * Poorly patched holes and water stains on the walls and ceiling. * The couch had a torn hole in the fabric. * Stains were visible on the nightstands. We were required to be in the area and did not raise a fuss, but the condition of this room is unacceptable for a Hilton-brand hotel. The property requires immediate and serious attention to cleanliness and repairs.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Jersey City

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and did not disturbed when I put up the sign.
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful
Stayed 3 nights in Oct 2025