All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 109 out of 218 reviews
10 - Excellent
109
Rating 8 - Good. 86 out of 218 reviews
8 - Good
86
Rating 6 - Okay. 16 out of 218 reviews
6 - Okay
16
Rating 4 - Poor. 5 out of 218 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 218 reviews
2 - Terrible
2
9.2/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Geoffrey
14 Aug 2025
Geoffrey
Stayed 1 night in Aug 2025
6/10 Okay
basilio
Travelled with partner
13 July 2025
Liked: Cleanliness
O like the loclization.
O did not like the room.To small and dark.
The room I was given (206) had a faulty safe, the shower had black mould inside, and the bathroom door did not shut. I complained and was then given a better room.
The air conditioning was all switched off by the hotel, and the swimming pool was closed.
Good restaurant and breakfast, and of course the interior courtyard area is wonderful.
We visited Zafra as the first stop of our tour of Extremadura and were very happy with this hotel - historic building ( old castle and pretty courtyard ), lovely room , friendly helpful staff and had a good lunch from the cafe sitting in sunny courtyard ( including delicious vegan option for my wife ).Only a couple of minutes walk to the main square and cheap parking available just outside the hotel .Would stay here again - not too far from Seville airport , so very convenient after flight. .
This four star hotel advertises "Parking Available" but it is street parking without privilege. The neighborhood is filled with bars and restaurants, cars are parked everywhere including sidewalks and illegal places. The front desk has no information on additional parking and told me to "figure it out myself." I didn't expect this attitude at a four star luxury hotel. I ended up parking 1km away in a very dark neighborhood hoping the car would not be broken into or stolen. In short, if you are traveling by car, do not choose this hotel.
David
Stayed 1 night in Feb 2025
6/10 Okay
Verified traveller
Travelled with family
29 Dec 2024
Liked: Cleanliness, staff & service
Historic building with beautiful courtyard. Unfortunately we had ground floor bedrooms opposite a very busy bar/nightclub. Admittedly it was a Saturday night before Christmas however the revelers used the castle wall outside our bedroom window as a urinal. This lessened the vibe! Breakfast was good. The rooms were clean but could use an update. The town has nice energy.
The inner courtyard is lovely. We had popped in for a drink when previously in Zafra so this time decided to stay. The beds were very comfortable and everywhere was clean. The breakfast was very good and we stayed for dinner, mostly due to the lovely surroundings. The service was very good and the food was fine though not outstanding. The staff were all very friendly and helpful.
My only complaint relates to the water. We were on the third floor and we had to waste a considerable amount of water before we could get a hot shower. This is very bad in a region with severe water shortages.
We've stayed at this Parador 4 times now but have never been welcomed back by check in staff. Also the room this time was small and a bit shabby. Still I like the old elegance of the place its just a shame the staff don't act as if they are glad to see returning guests.
Staying in a castle was quite impressive! Our room was clean and modern and very comfortable, but still retained all the character of the castle. We had the surprise perk of being able to explore the castle walls included in our stay - how incredible!
The pool is also nice - very refreshing for the summer! But it does get shady early…
Beautiful courtyard to have breakfast, but breakfast was a bit expensive for what is offered.