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Excellent hotel, courteous service, excellent location for those coming to the Black Lake, very good breakfast

DO NOT BOOK THIS PROPERTY! I booked an apartment in March for April after spending hours looking at potential options. We arrived at the apartment to be told it wasn’t ready and we’d have to go to a hotel in Zabljak instead! The apartment wasn’t ready because it was early in the season! The property is still being advertised as available now! We didn’t stay at the hotel because it was a small room with kitchenette that wasn’t suitable. We found another apartment nearby. The man at SOA Hotel was very unsympathetic and kept saying the hotel room was our best option/best thing for us! Obviously it was the best option for them, not us! We are trying to get a refund but they are refusing! At no point did they try and contact us about the apartment not being ready, if they had we could have arranged something else much sooner! It’s a scam!

Excellent and friendly staff. Spacious room. Beautiful scenery and surroundings. Great breakfast. Will come again.

The space is stylish, contemporary, clean, comfortable, and easy to find. Could have used a little more storage space. There was no electricity when I arrived, and no running water at 5am the next morning when I needed to take a shower for an early departure. Host is responsive (but of course I didn't contact him at 5am!)

We arrived at a wooden spacious house with 3 bedrooms. Everything was clean and ready for a comfortable stay, including all the necessary kitchen appliances, games for kids, books and video films. The owner was welcoming and very nice!

We returned after 10 years. It was the same: friendly reception and staff, comfy beds, all very clean, very good breakfast, parking on the spot.