Comfort Suites Airport

2.5 star property

Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen
Down duvets, desk, blackout curtains, iron/ironing board
Suite, 2 Queen Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

With a stay at Comfort Suites Airport, you'll be centrally located in Charlotte, within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.5 mi (8.9 km) from Spectrum Center and 12.3 mi (19.8 km) from University of North Carolina at Charlotte.

What's nearby

  • Billy Graham Library - 5 min drive - 6.5 km
  • Bank of America Stadium - 7 min drive - 7.4 km
  • Charlotte Convention Center - 8 min drive - 8.5 km
  • NASCAR Hall of Fame - 8 min drive - 8.8 km
  • Spectrum Center - 8 min drive - 9.1 km

Getting around

  • French Street Tram Stop - 7 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 5 min drive

Restaurants

  • ‪Carolina Beer Company - ‬11 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Whisky River - ‬11 min drive
  • ‪Ciao Gourmet Market - ‬14 min drive
  • ‪Restaurant Depot - ‬3 min drive

About this property

Comfort Suites Airport

Hotel in Charlotte with free breakfast and airport shuttle service
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 30 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 91 out of 1008 reviews
Rating 2 - Terrible. 118 out of 1008 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jesse

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No major complaints, comdortable

So here’s the thing that was depressing: no one has access to any cash for tipping VERY NICE driver. That signals no one is paid enough to be trusted around a hundred dollars. Or the people being hired are potential thieves. Not a great look. Yes there is an ATM but $20s were more than I wanted to tip. Otherwise nice helpful breakfast lady, nice check in at night, pretty decent and clean facility given its price. Coffee always available with real cream was a welcome bonus.
Stayed 1 night in Apr 2025

2/10 Terrible

Anupam, St. Augustine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made 3 calls and waited for an hour for hotel shuttle to arrive at airport pickup. I stayed at room no 117, its curtain was so dirty, and barely close properly. Through out the night, there was sound coming out ..dont know from where..but Never Comfort Suites at Charlotte airport again
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the beds were comfortable. The air conditioning was only ok. The room was pretty warm. Other than that everything was good.
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort

Delayed Flight - overnight stay

This was an overnight unexpected stay due to a flight delay. Shuttle driver in the evening was extremely kind, and she showed empathy to us with our delay. Shuttle driver in the morning was kind as well and promptly got us to the airport. Front Desk Reps were very service oriented and so understanding of our situation. The evening rep even gave us toothpaste’s & toothbrush as we had no toiletries with us. It was a frustrating situation for us but the staff understood and provided great customer service. We appreciated everyone!
Stayed 1 night in Apr 2025

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service
It was nice and cozy. Needs some updating. But it was clean. Staff was polite and very helpful. Not noisy at all, I was worried a bit. Parking space and shuttle is available. Breakfast was ok, had choices. Overall I am pleased with our choice. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Stasha

Stayed 1 night in Mar 2025

10/10 Excellent

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Stayed 1 night in Apr 2025

10/10 Excellent

Alisha

Stayed 1 night in Mar 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth, Poughkeepsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night as my layover flight was cancelled from Charlotte. Check in and out was quick and easy. Shuttle to the airport was great. The driver was friendly and helpful. Room was spotless with a comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Nice people
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay & we definitely had a great time.
Stayed 1 night in Mar 2025

10/10 Excellent

Matoka, SPENCER

Stayed 1 night in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Delmary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The worst hotel I’ve ever stayed at—an old mattress, an abandoned pool, and the food was cold.
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
with a 13 hour layover at the airport, comfort suites came to our rescue and we could not be more pleased with the accommodations and the professional courtesy. Thank you so much.
Stayed 1 night in Mar 2025

8/10 Good

Elizabth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025