Charlotte Suites

2.5 star property

Photo gallery for Charlotte Suites

Exterior
Lobby
Fitness facility
Down duvets, desk, blackout curtains, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Single Bed

Standard Room

  • Sleeps 4
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Premium Suite

  • Sleeps 4
  • 1 Single Bed

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Charlotte

With a stay at Charlotte Suites, you'll be centrally located in Charlotte, within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 5.1 mi (8.3 km) from Charlotte Convention Center and 9.9 mi (15.9 km) from SouthPark Mall.

What's nearby

  • Sullenberger Aviation Museum - 2 min drive - 2.7 km
  • Bank of America Stadium - 7 min drive - 8.6 km
  • Charlotte Convention Center - 8 min drive - 9.7 km
  • Spectrum Center - 8 min drive - 10.3 km
  • Carowinds Theme Park - 15 min drive - 23.5 km

Getting around

  • French Street Tram Stop - 7 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sycamore Brewing Taproom - ‬6 min drive
  • ‪Coyote Joe's - ‬16 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Waffle House - ‬12 min walk

About this property

Charlotte Suites

Hotel in Charlotte with free breakfast and airport shuttle service
Charlotte Suites offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Charlotte Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1017 reviews
Rating 8 - Good. 223 out of 1017 reviews
Rating 6 - Okay. 159 out of 1017 reviews
Rating 4 - Poor. 78 out of 1017 reviews
Rating 2 - Terrible. 104 out of 1017 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Oleksandr

Business traveller
Liked: Staff & service, property conditions & facilities
The hotel was in the midst of refurbishing. Perhaps, this explains some of the shortcomings.
Stayed 2 nights in Oct 2025

2/10 Terrible

Adi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
it was absolutely disgusting. The rooms were far below standard; honestly, even a cheap motel would have been better. They were smelly, dirty, and I even found a spider on my sheet. For the condition of the place, they charge way too much. The only positive part of my stay was the young woman working at the front desk during the night shift her customer service was fantastic!
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Bonita

Liked: Cleanliness
Nice location
Stayed 1 night in Oct 2025

6/10 Okay

Fabian

Stayed 2 nights in Aug 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 2 nights in Oct 2025

8/10 Good

marcelo

Stayed 1 night in Oct 2025

6/10 Okay

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Mid renovation, convenient shuttle

This location is being renovated, so I assume my issues with cleanliness will be addressed. Our room had stained window treatments and the furniture was worn. However, we stayed primarily because we had an early morning flight, and the airport shuttle was easy to sign up for and punctual. The driver was friendly and communicative; we had no problem arriving at the airport in time. The schedule was one shuttle ride per hour, having more frequency in the early hours would be helpful. It would also be nice if some breakfast was available before 6am other than coffee.
Stayed 1 night in Oct 2025

2/10 Terrible

DONNIE, COLORADO SPRINGS

Travelled with family
Disliked: Cleanliness
Homeless people in parking lot with trash and grocery carts everywhere, and dogs tied up to an old car where people where obviously staying. I cancelled by room, but the attendant told me he couldn’t cancel it that I had to contact you. I have pictures.. I will send the pictures to you American Express, and the Comfort Suites if necessary to receive a credit.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating and everything was still very nice..enjoyed my stay employees were great..highly recommend comfort suites..great near the airport hotel..shuddle breakfast great
Stayed 1 night in Oct 2025

4/10 Poor

Manu

Disliked: Cleanliness, property conditions & facilities, room comfort
Not satisfied price is so high No friendly env
Stayed 1 night in Oct 2025

6/10 Okay

Sally

Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Ndelmene

Liked: Amenities
Cleans and comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are clearly upgrading the hotel and there is construction going, the lady at the front desk was very nice. Our room was clean and spacious. The breakfast was great.
Stayed 1 night in Oct 2025

4/10 Poor

Angela, MAPLE GROVE

Liked: Staff & service
Disliked: Cleanliness
The staff on Thursday was Awesome! My room had blood splatter on the curtains.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Stayed 1 night in Sep 2025

6/10 Okay

Delroy

Disliked: Amenities, property conditions & facilities
Didn’t like the area..
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Upgrades are great, staff friendly and clean property
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The room was big and well equipped.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Sep 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cool, and spacious.
Stayed 1 night in Sep 2025