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San Jose de Puembo Quito Airport, an Ascend Collection Hotel

4.0 star property

Photo gallery for San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Front of property
Interior
Exterior
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly

Explore the area

View map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179
  • Place, Chiche
    ‪14 min walk‬
  • Place, Quicentro Shopping
    ‪26 min drive‬
  • Place, Quicentro Sur Mall
    ‪38 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 double beds, garden or patio view

Superior Room, 2 double beds, garden or patio view

Superior Room, 2 double beds, garden or patio view

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room 1 queen bed 1 double bed, garden or patio view

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room 1 queen bed 1 double bed, garden or patio view

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, accessible, 1 queen bed, garden or patio view

Superior Room, accessible, 1 queen bed, garden or patio view

Superior Room, accessible, 1 queen bed, garden or patio view

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite, 2 bedrooms

Family Suite, 2 bedrooms

Family Suite, 2 bedrooms

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Junior Suite, 1 king bed

Junior Suite, 1 king bed

Junior Suite, 1 king bed

  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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Exterior
Hotel Rincon de Puembo, BW Signature Collection
  • Pool
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  • Breakfast included
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4.7 out of 5, Exceptional, 327 reviews
The price is AU$150
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About the area

Puembo

With a stay at San Jose de Puembo Quito Airport, an Ascend Collection Hotel in Puembo, you'll be 9 mi (14.5 km) from Scala Shopping Mall and 10.5 mi (16.9 km) from Paseo San Francisco. .This family-friendly hotel is 16.1 mi (25.8 km) from Cayambe Coca Ecological Reserve.

What's nearby

  • Chiche - 14 min walk - 1.2 km
  • Parque La Carolina - 25 min drive - 22.8 km
  • Quicentro Shopping - 26 min drive - 23.5 km
  • Quicentro Sur Mall - 38 min drive - 38.8 km
  • Monument to the Equator - 48 min drive - 46.9 km

Getting around

  • Chimbacalle Station - 30 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 29 min drive

Restaurants

  • ‪Coffee Relief - ‬13 min drive
  • ‪Casa Altea - ‬8 min drive
  • ‪Pizzeria el Hornero - ‬13 min drive
  • ‪Cañon Del Chiche - ‬17 min drive
  • ‪Los Hornitos - ‬9 min drive

About this property

San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Family-friendly hotel with 2 restaurants connected to the convention center in Puembo
San Jose de Puembo Quito Airport, an Ascend Collection Hotel offers 78 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and complimentary bicycles are featured at the hotel. 2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 78 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. This Colonial hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Le Gourmet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puembo? This hotel has 10764 square feet (1000 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a bus station shuttle is also provided at no charge.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Le Gourmet - This restaurant specializes in international cuisine and serves breakfast only.
La Pérgola - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Pérgola
  • Le Gourmet

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Nightclub
  • Outdoor pickleball court
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,764 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Handrails in stairways (109 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1800
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - September 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests should be aware that cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

San Jose de Puembo Quito Airport, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 426 reviews
Rating 8 - Good. 78 out of 426 reviews
Rating 6 - Okay. 9 out of 426 reviews
Rating 4 - Poor. 8 out of 426 reviews
Rating 2 - Terrible. 6 out of 426 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

TL

Travelled with family
The staffs are very nice, the food is very good, and the property is very pretty with lots of things to do in the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Almut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely accommodating and friendly. Provided a ride to the airport at 3 am with a box breakfast. Very clean, quiet, comfortable. Great food at restaurant. Will come again👍👍👍
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Stayed 4 nights in Oct 2025

10/10 Excellent

Edward, Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay before going on to the Galapagos. Hotel is well maintained and everyone was so friendly. I will definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Property!

Lovely grounds! Great place for a stay in Quito. Very nice staff who gave us a ride to the airport. The property is peaceful (except when the neighbors were blaring their music outdoors--although the hotel is obviously well-insulated, because we could not hear it in the rooms.) We were passing through, but I wish we could have had time to just enjoy the outdoors.
Stayed 1 night in Sep 2025

8/10 Good

Enrique

Liked: Room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, the pool area was dirty, a lot of people were complaining about it that day, breakfast selection was poor and the food was cold. Not recommended at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Zhuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. I had a great experience. The staff members are kind and professional, I decided to book this hotel again when I return I decided to book this hotel again when I return from Galapagos to Quito.
Stayed 1 night in Aug 2025

4/10 Poor

Alissa

Liked: Cleanliness
Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.
Stayed 1 night in Aug 2025

8/10 Good

Nevaeh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here, friendly helpful staff, pretty views, lots of activities for kids etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views and delicious breakfast

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
Stayed 1 night in Jun 2025

8/10 Good

Sammy

Liked: Cleanliness, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds, clean, and friendly staff!

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn, Mill Valley

Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamela

Stayed 1 night in Mar 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Stayed 1 night in Jan 2025