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HOTEL & SPA DOÑA URRACA QUERETARO

3.0 star property

Photo gallery for HOTEL & SPA DOÑA URRACA QUERETARO

Restaurant
Terrace/patio
Terrace/patio
Junior Double Room
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

View map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Single Room, Garden View

Deluxe Single Room, Garden View

Deluxe Single Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

Querétaro

With a stay at HOTEL & SPA DOÑA URRACA QUERETARO, you'll be centrally located in Querétaro, within a 5-minute drive of Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. .This hotel is 2.6 mi (4.3 km) from Corregidora Stadium and 4.3 mi (6.9 km) from Querétaro Convention Center.

What's nearby

  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
  • Puerta la Victoria - 15 min walk - 1.3 km
  • Corregidora Stadium - 5 min drive - 3.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Don Amado - ‬2 min walk
  • ‪Maria y Su Bici - ‬2 min walk
  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Cafeteria la Palma - ‬3 min walk
  • ‪El Jardin de Azu - ‬1 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

Hotel with free breakfast, near Josefa Ortiz de Domínguez Auditorium
HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 24 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At HOTEL & SPA DOÑA URRACA QUERETARO, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 1:00 PM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 1:00 PM.
HOTEL & SPA DOÑA URRACA QUERETARO has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 1:00 PM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Private wine tours

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

& Spa Dona Urraca Queretaro
HOTEL SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO Hotel
HOTEL & SPA DOÑA URRACA QUERETARO Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO Hotel Querétaro

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Stayed 3 nights in May 2025

10/10 Excellent

trout, Thu nder Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. I won’t want to stay anywhere else
Stayed 4 nights in May 2025

2/10 Terrible

Maria del Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

sabrina, Miamlf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Stayed 3 nights in Mar 2025

10/10 Excellent

katyanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Stayed 2 nights in Dec 2024

6/10 Okay

Marie-Therese

Stayed 4 nights in Jan 2025

8/10 Good

philip

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Westley

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Fausto

Stayed 1 night in Mar 2025

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities
Chocaron mi
Stayed 2 nights in Mar 2025

10/10 Excellent

sindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta!! Es hermosa la propiedad, es apacible con una bella vista dentro del hotel. todo el personal es super amable y tiene una excelente ubicación. Cada que pueda regresaré a hospedarme ahí!
Stayed 2 nights in Apr 2025

8/10 Good

Jean Michel

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

sindy

Liked: Cleanliness
Excelente!! Me encantó el hotel, la recepción, la ubicación y la amabilidad de la gente que me atendió! Voy a regresar!! Muchas gracias!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianda

Travelled with family
Liked: Amenities
Muy cómodo
Stayed 2 nights in Nov 2024