See all properties
Save

Gran Hotel de Querétaro

3.5 star property

Photo gallery for Gran Hotel de Querétaro

Hallway
Property video
Meeting facility
Breakfast area
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio
Casa Santiago Hotel Boutique
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 198 reviews
Casa Santiago Hotel Boutique

About the area

Querétaro

With a stay at Gran Hotel de Querétaro, you'll be centrally located in Querétaro, within a 5-minute drive of Aqueduct of Santiago de Querétaro and Querétaro Regional Museum. .This hotel is 0.2 mi (0.3 km) from San Francisco Temple and 0.3 mi (0.4 km) from Casa de la Zacatecana Museum.

What's nearby

  • Zenea Garden - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Querétaro Cathedral - 7 min walk - 0.6 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk

About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro with a 24-hour front desk
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Stay in one of 42 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay. Super clean, comfortable, convenient and great staff. All was quiet until loud music started at 2:30am and I couldn’t figure out where it came from but I mentioned it to the staff at departure at 4:30 and they were going to call the police. The attached restaurant is good. The airport shuttle was on time, super clean and friendly - well worth the 500 pesos. Would absolutely stay again but ask for a different room due to the noise issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place beautiful city to relax shopping and many other things
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unique to Mexico and Queretaro. It is located in the heart of Centro. Very convenient to the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco, Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel within the historic center.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

WOOJOONG

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place and friendly staff

The hotel and rooms are very nice. The only negative is there is a large clocktower nearby that chimes every hour even late at night, it definitely woke me up in the morning too. Also if you stay during a rainstorm there may be a little water coming into the bathroom from a very high window. It didn't affect the bedroom and it only barely got wet in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding on all fronts. We went to them for help for several things, from document printing to airport transportation and others. They helped with a smile every time.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesvia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is walking distance. So many options on food, also shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel De Queretaro

Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

MIYEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Jaime

Travelled with family
Liked: Amenities
Carpet needs replaced
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly and good. From our car to and from the airport to all the answered questions. We loved it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property very pretty.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic and original

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..
Stayed 1 night in Jul 2025

10/10 Excellent

Mariel Angel Guerra

Stayed 2 nights in Jul 2025

10/10 Excellent

Raymundo

Stayed 2 nights in Jul 2025

10/10 Excellent

MELINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2025