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DoubleTree by Hilton Hotel Queretaro

3.5 star property

Photo gallery for DoubleTree by Hilton Hotel Queretaro

Reception
Indoor pool
Exterior
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Luis M. Vega y Monroy 410, Col. Colinas del Cimatario, Querétaro, QUE, 76030
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Place, Puerta la Victoria
    ‪17 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪45 min drive‬

Room options

View all photos for 1 King Bed Accessible 2 Room Suite-Nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed Accessible 2 Room Suite-Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Accessible Suite Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

1 King Accessible Suite Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King junior suite

55-inch LCD TV with cable channels, TV, first-run films

King junior suite

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Querétaro

A stay at DoubleTree by Hilton Hotel Queretaro places you in the heart of Querétaro, within a 5-minute drive of Corregidora Stadium and Alameda Hidalgo Park. .This hotel is 1.8 mi (2.9 km) from Aqueduct of Santiago de Querétaro and 2.4 mi (3.8 km) from Querétaro Convention Center.

What's nearby

  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
  • Puerta la Victoria - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 1.9 km
  • Alameda Hidalgo Park - 5 min drive - 1.9 km
  • Templo y Convento de la Santa Cruz - 5 min drive - 2.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪La Buena Mesa - ‬7 min walk
  • ‪La Cabaña Steak & Seafood - ‬8 min walk
  • ‪PotzolDenCano - ‬6 min walk
  • ‪Din How Comida China - ‬4 min walk
  • ‪Oak Restaurante @Doubletree - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Queretaro

DoubleTree by Hilton Hotel Queretaro offers 100 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and first-run movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Querétaro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Oak, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Querétaro? This hotel has 1141 square feet (106 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:00 AM and noon.
The Oak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lobby Bar The Oak - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 290 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar The Oak
  • The Oak

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,141 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 165 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Queretaro

DoubleTree Hilton Queretaro

DoubleTree Queretaro

Hilton Queretaro

Queretaro DoubleTree

Queretaro Hilton

Doubletree By Hilton Queretaro

DoubleTree by Hilton Hotel Queretaro Hotel

DoubleTree by Hilton Hotel Queretaro Querétaro

DoubleTree by Hilton Hotel Queretaro Hotel Querétaro

DoubleTree by Hilton Hotel Queretaro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Roberto

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela Alejandra, Sylmar

Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Stayed 1 night in Nov 2025

8/10 Good

Fabian

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Anderson, Cali

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great place to stay in Queretaro
Stayed 2 nights in Sep 2025

4/10 Poor

Cesar

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Too dirty, towels and bed clothing were visible dirty, we had them changed several times and we decided to shorten our staying. Staff very friendly and they attended our requests fast. I guess is about cost cuts as always
Stayed 3 nights in Aug 2025

8/10 Good

Luisa Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Louis, Pembroke Pines

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for business
Stayed 1 night in Mar 2025

10/10 Excellent

Mafaz

Stayed 1 night in May 2025

8/10 Good

LETICIA

Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, but no hot water.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
We picked this property because it is a Hilton brand hotel. Hotel is showing it’s age. Clean but probably won’t stay here my next trip back to QRO. All in all it was fine good coffe place 2 doors down.
Stayed 4 nights in Feb 2025

2/10 Terrible

JUAN

Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. El restaurant , los platos bien servidos . La alberca calientita . Disfrutamos mucho nuestra estancia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yousuf

Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Norma De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo Said Padilla, ÀLVARO OBREGÓN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, proceso de check in super facil y eficiente, super amable la recepcionista, 10/10
Stayed 1 night in Oct 2024

2/10 Terrible

Enrique, RANCHO CUCAMONGA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water pressure at all in the shower. Room heavily smelled as cleaners and was not at all what you would expect from a Hilton property. If I had not checked in so late, I would have definitely changed hotel. I would expect a full reimbursement
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle Edwige Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 4 nights in Aug 2024