4/10 Poor
Carol E.
9 Oct 2025
Liked: Cleanliness
Access to the property is tricky but not unusual for Queenstown. There was a serious issue with a sewage smell in the bathroom that happened when the toilet was flushed. We found alternative accommodation for the first night and returned the next day having been told the issue was fixed. Same thing happened. I was unwell and asked that issue be resolved the next day. The smell overnight was vile. Cleaners came on day 3 and finally the problem was resolved. The unit now smelled of bleach. Owner did not believe there was an issue after the first night. Very disappointed with owner's attitude and we ended up finding alternative accommodation. Still waiting for 1 night's accommodation to be refunded. No compensation for inconvenience. Overall a horrible experience.
Carol E.
Stayed 5 nights in Sep 2025














