Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 233 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Ginger Pub-Grill-Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7 AM to 11 AM for a fee.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Extended parking on site (surcharge)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily English breakfast available 7 AM to 11 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Ginger Pub-Grill-Lounge
Things to do
Gym
Hot tub
Indoor pool
TV in common areas
Family friendly
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Wedding services
Business services
Conference centre (7,115 square foot of space)
Outdoors
Garden
Pool loungers
Terrace
Spa
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair-accessible parking
More
1 building
7 floors
Ballroom
Banquet hall
Built in 1989
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Desk
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 100.00 per accommodation, per stay
Breakage deposit: CAD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: CAD 15.0 per day
Rollaway bed fee: CAD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462
We should mention
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is the second time weâve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice itâs incredibly loud. Donât plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
We had a great experience hereâthe room was clean, the beds (even the Murphy bed) were very comfortable and the staff were friendly and professional. The pool was definitely the highlight and I enjoyed it every night. This was a great place to stay and Iâd come back here again for sure.
Megan
Stayed 3 nights in Oct 2025
4/10 Poor
Catherine
Business traveller
8 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old, smells like chlorine, shower is the worst Iâve had in a hĂŽtel.
Catherine
Stayed 1 night in Nov 2025
6/10 Okay
JACEY GAIL UY
Travelled with family, Travelled with partner
7 Nov 2025
Liked: Staff & service
Disliked: Property conditions & facilities
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted.
The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
Nice hotel on the edge of the city. Great restaurant with live music at night. Very nice pool and hot tub with a very neat inward facing balconies over the pool and inner courtyard
Nice amenities , great pool and hot tub. Quite unique tropical feel. Not convenient to the old town the historic part of Quebec city. Games room downstairs was a mess most machines did not work and not clean.