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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Reception
Rooftop terrace
Point of interest
Lunch and dinner served
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Gym

Explore the area

View map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪5 min walk‬
  • Place, Laurier Quebec
    ‪7 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(46 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(141 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(12 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.0 out of 10
Very good
(13 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

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About the area

L'Ancienne-Lorette

Located in L'Ancienne-Lorette, Hôtel Must – Aéroport de Québec par JARO is in the business district, a 5-minute walk from Carie Factory Amusement Center and 10 minutes by foot from Recreofun Amusement Centre. .This hotel is 0.7 mi (1.1 km) from Club de Golf L'Albatros Ste Foy and 2.7 mi (4.3 km) from Metropolitan Golf Club.

What's nearby

  • Carie Factory Amusement Center - 2 min walk - 0.2 km
  • Recreofun Amusement Centre - 5 min walk - 0.5 km
  • Laval University - 7 min drive - 7.8 km
  • Laurier Quebec - 7 min drive - 8.5 km
  • Aquarium of Quebec - 7 min drive - 8.1 km

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 5 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Québec Broue 2.0 - ‬2 min drive
  • ‪Tomas Tam - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Ashton - ‬11 min walk

About this property

Hôtel Must – Aéroport de Québec par JARO

Hotel with free breakfast, steps from Carie Factory Amusement Center
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite to eat at Boston Pizza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in L'Ancienne-Lorette? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Reviews

Hôtel Must – Aéroport de Québec par JARO Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 678 out of 1472 reviews
Rating 8 - Good. 461 out of 1472 reviews
Rating 6 - Okay. 200 out of 1472 reviews
Rating 4 - Poor. 75 out of 1472 reviews
Rating 2 - Terrible. 58 out of 1472 reviews

Reviews

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect but the elevators are terribly slow
Stayed 2 nights in Aug 2025

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The only reason we booked this hotel was for the pool and waterslide which we were unable to use . The hot tub was running but had to be of 6 years old and my son wasn’t old enough. There was only 4 pillows present for two queen size beds and 4 people. When asked for more they said they didn’t have any available. The elevators took at least 10 mins each use and felt very unsafe. There was way to many people and reception was unable to help us with anything . Would not recommend .
Stayed 1 night in Aug 2025

6/10 Okay

Georgia

Travelled with family
Disliked: Amenities
I was very disappointed with this property. Reception sent us on a wild goose chase to try to find our room. The hotel was very dated and not very clean. Nothing was convenient and I won’t be returning.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Oui
Stayed 5 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Jul 2025

6/10 Okay

alex

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Imelda

Stayed 2 nights in Aug 2025

4/10 Poor

Eddie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Extremely Poor Air Quality!

Not sure if it was cigarette smoke or mold but there was an awful smell and it stuck To everything we brought… had to throw certain things out because it was so noticeably disgusting. Hotel room was fine. Pool was overpacked, elevators don’t work and it takes so long to get anywhere, while waiting for an elevator for 5 mins staff with a large cart just blocked us and took the elevator with Absolutely no regard for us with bags and suitcases and a toddler.
Stayed 1 night in Jul 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sebastien

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

SYED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great experience.
Stayed 1 night in Jul 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One elevator was down and we had to wait at least 15 min to take the elevator each time. We can see we’re getting frustrated The magnetic card was not working at the pool, we waited 15 min to realized that a worker was standing beside us not doing anything, not even realizing we were waiting.
Stayed 2 nights in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Janik

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Les ascenseurs sont tellement lent de plus un n’était pas fonctionnel et monter au 4e étage ou descendre du 4e par les escaliers est comme un labyrinthe. Pour aller à la piscine, tu ne peux pas utiliser les escaliers. Un peu bizarre quand tu y penses. Nous étions toujours plusieurs à attendre. Nous avons aimé mais nous considérons une autre place la prochaine fois.
Stayed 2 nights in Jul 2025

6/10 Okay

Nitram

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We could heard lots of noise from the hallway and room above between 22h and midnight. Elevator for pool took a good 10 minutes each time to get it. Breakfast was amazing, mattress in the room were confy. Whoever sleeps beside would get freez cold.
Stayed 2 nights in Jul 2025

8/10 Good

Kiesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and loved it. The hotel was very clean. Our kids loved the pool and the splash pad. Is adults were disappointed that the hot tub wasn't a regular hot tub temperature and very weak jetts, more like a warm bath. It was also very inconvenient that we had to pick a specific time for the breakfast, meaning we had to set alarms while on vacation. The underground parking was very convenient, the elevators were extremely slow but we didn't mind waiting. The beds weren't very comfortable but the room was spotless and lots of space. The location was great. It was close to everything we wanted to do while on vacation. We will be back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Martha Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at Hotel Must
Stayed 2 nights in Jul 2025

4/10 Poor

Amélie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Sale

Hôtel très sale. Toutes les bouches d’aérations sont pleines de poussière. Les tapis complètements souillés. Des traces sur les murs/vitres de la salle de bain. Des cheveux dans la douche. À la piscine, on voit des moisissures. En somme : plus jamais.
Stayed 1 night in Jul 2025

8/10 Good

Jency

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025