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Hôtel Jardin Du Gouverneur

2.0 star property

Photo gallery for Hôtel Jardin Du Gouverneur

Front of property
1 Queen Fabulous View with balcony
1 Queen bed | Living area
1 Queen Fabulous View with balcony | Balcony
1 Queen bed | Bathroom shower

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Place, Château Frontenac
    ‪1 min walk‬
  • Place, Quartier Petit Champlain
    ‪2 min walk‬
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪21 min drive‬

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

9.0 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Queen bed

1 Queen bed

1 Queen bed

8.6 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Double Beds

2 Double Beds

2 Double Beds

8.8 out of 10
Excellent
(53 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

7.2 out of 10
Good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Québec City

With a stay at Hôtel Jardin Du Gouverneur, you'll be centrally located in Québec City, steps from Château Frontenac and 13 minutes by foot from Quebec Cruise Terminal. .This hotel is 0.3 mi (0.5 km) from Quebec City Town Hall and 0.4 mi (0.6 km) from Quartier Petit Champlain.

What's nearby

  • Château Frontenac - 1 min walk - 0.0 km
  • Quartier Petit Champlain - 2 min walk - 0.2 km
  • Old Quebec Funicular - 2 min walk - 0.2 km
  • Citadel of Quebec - 3 min walk - 0.3 km
  • Quebec City Town Hall - 5 min walk - 0.5 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪Mary's Popcorn Shop - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪1608 - ‬2 min walk
  • ‪La Bûche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk

About this property

Hôtel Jardin Du Gouverneur

Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay movies. Bathrooms include showers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 15 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: CAD 24 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 041823, 2025-04-30

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1006 reviews
Rating 8 - Good. 348 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

André

Business traveller
Liked: Cleanliness, amenities
Propreté de la chambre.
Stayed 1 night in Jan 2026

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bien situé, tres bien pour le prix.
Stayed 1 night in Jan 2026

4/10 Poor

Kirsten

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel entrance was completely littered with garbage we had to step over as they were doing a ‘Spring cleaning’. Quite shocking actually. No glasses or cups in room. Borrowed a kettle - covered in dust and had old used tea bags in it. The hot water in shower takes several minutes to start running - no bathroom fan and windows were covered in black mold. The staff did not clean room during the day. Glasses in the room off of the lobby were very dirty. No bottled water on premises.
Stayed 2 nights in Jan 2026

4/10 Poor

Molly

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were unable to use the shower due to how disgusting it was. The shower head had thick pieces of mold on each hole that the water would be coming out of. The only good thing about this hotel was the location, but the price was way too high for the quality.
Vent
Stayed 2 nights in Dec 2025

8/10 Good

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout ok. J’ai eu une belle grande chambre. Merci
Stayed 1 night in Jan 2026

6/10 Okay

Roma

Disliked: Staff & service
There was no staff at 6:30 pm
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and easy to access while staff was gone
Stayed 1 night in Jan 2026

6/10 Okay

George

Travelled with partner
Ideally located in the heart of Old Quebec. Room size was adequate. Hot water would get cold and lose pressure if multiple individuals showered simultaneously. Never saw a single employee during our stay, but fresh towels were provided daily.
Stayed 3 nights in Dec 2025

6/10 Okay

Kimberly

Travelled with partner
Disliked: Amenities, property conditions & facilities
After reaching out prior to our visit over New Year’s Eve for tonight I was assured that we would receive one of the brooms as pictured, but on arrival we received a very small outdated room with cobwebs on the ceiling, moulded windows holes in the walls in the bathroom and a shower that you can barely fit in. The location of this hotel is perfect close to everything that is the only reason I am giving it three stars. I did reach out when our arrival received no response.
Stayed 2 nights in Dec 2025

6/10 Okay

MIGUEL, New Port Richey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well located... Unfortunately no people in front desk... Service without people it's disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Staff was amazing !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ferdinand, Hamilton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff are accommodating. Fantastic stay. Highly recommended.
Stayed 6 nights in Dec 2025

10/10 Excellent

nathalie

Stayed 1 night in Dec 2025

6/10 Okay

Christina

Stayed 3 nights in Dec 2025

10/10 Excellent

Nivia Enid Rivera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time in Quebec, celebrating my Birthday! The staff greeted us and recommended many places to visit. We had a few good laughs with him, a great guy. Everything was clean. The location was perfect. The coffee was good too. Eventhough we were on the 3rd floor, we had a beautiful view from our window. I would come back and stay here again. Thanx Rodrigo🤗
Stayed 4 nights in Dec 2025

10/10 Excellent

Miss D A

Travelled with group
Liked: Cleanliness, amenities
Great size room, plenty of space. Generous supplies of coffee, towels etc Fantastic location and also helpful entry/check in instructions
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany Leigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic, guest services was very knowledgeable and staff is very friendly. Room was very cute, cozy and clean.
Stayed 2 nights in Dec 2025

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with all toiletries and towels stocked. Location was amazing but noise from other rooms and traffic were a bit loud.
Stayed 2 nights in Dec 2025

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
I stayed it the single person room and it was perfect for what I needed and the price I paid! The mini fridge was a nice surprise and the Keurig maker was great! I think it might be better if the bed was turned the other way as it was super tight trying to get to the bathroom with the limited room and the tv where it is. It also would have been nice to gave a mat for shoes at the door especially in the winter. All in all it was a great stay in a perfect location!
Stayed 2 nights in Dec 2025

6/10 Okay

Josée

Liked: Cleanliness, staff & service
Disliked: Amenities
Chambre ok Chauffage déficient
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Robin Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very friendly and helpful Clean hotel and really nice bed.
Stayed 4 nights in Nov 2025