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Hotel Citadelle

3.0 star property

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people)
Lobby lounge
Deluxe Apartment (8 people)
Breakfast meal

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

View map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Les Galeries de la Capitale
    ‪4 min drive‬
  • Place, Laval University
    ‪5 min drive‬
  • Place, Aquarium of Quebec
    ‪6 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(81 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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About the area

Québec City

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. .This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac.

What's nearby

  • Les Galeries de la Capitale - 4 min drive - 5.2 km
  • Laval University - 5 min drive - 4.8 km
  • Laurier Quebec - 6 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.3 km
  • Vidéotron Centre - 8 min drive - 10.3 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Ashton - ‬2 min drive
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Québec Broue 2.0 - ‬16 min walk

About this property

Hotel Citadelle

Hotel in Québec City with a 24-hour front desk and a coffee shop
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Reviews

Hotel Citadelle Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

8/10 Good

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍 Will definitely return. Thanks
Stayed 1 night in Jun 2025

8/10 Good

nicole

Stayed 3 nights in Jun 2025

8/10 Good

Sanoop

Travelled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and quick for request work.
Stayed 1 night in Jun 2025

4/10 Poor

Salman

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
washroom gutter was permanently blocked. Overall room was clean, Building is very old, but they've tried to maintain it. Staff was Okay... Parking is enough.
Stayed 2 nights in Jun 2025

8/10 Good

jiby joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

andre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

JACS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect rooms for couples or 2 adults for best rate. I loved the stay there. Just 15 minutes to Old Quebec. Perfect place.
Stayed 1 night in Jun 2025

6/10 Okay

Karthiga, Halifax

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms and appliances were average.
Stayed 1 night in Jun 2025

10/10 Excellent

Nunziato

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Regular stay. Everything went well. Pretty clean, nothing fancy but good value for the money. Staff was courteous! Recommended
Stayed 2 nights in Jun 2025

8/10 Good

JACS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2025

4/10 Poor

Vasu

Stayed 1 night in May 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonable price

This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Stayed 2 nights in Jun 2025

8/10 Good

Sylvain

Stayed 3 nights in Jun 2025

4/10 Poor

Milton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms adequate but showing age and in need of update.
Stayed 4 nights in Jun 2025

8/10 Good

Nipul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was good, only concerns towels were dirty. Rooms were clean . Air conditioning was good. Did not had breakfast since it was not included but at price point had a pleasant stay. Will surely book again if we visit soon. It is located nearby highways so very convenient for travelling around city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shalin

Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time and we were very happy about the weather and we were able to get some rest
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively close too airport. Bathroom fittings new and clean.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
If you just want a bed, perfect. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

4/10 Poor

Yuriy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025