2/10 Terrible
Pranav
Travelled with group
29 Dec 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I booked for 2 nights in qubec, i reached on dec 25 around 4:00 PM and we put our luggage in the room and left as we did not checked room cleanness, when we came around 9:00 PM to the hotel, floor was too sticky and everywhere dust was there, we are getting smell from bathroom curtains, i supposed to ask them for toilet paper and hand soaps, next day morning on Dec 26 i asked receptionist to clean our room and chnage the blankets , he said to us he will inform cleaning people, and we left to explore city, again once we return everything was same in the room, nothing was cleaned, i informed evening receptionsit , he said whatever happened in the morning he was not reponsible, he gave us new blanket and informed us to change it by our own, as there were no staff, it was very bad expereince and we left next day morning as we afraid to sleep in bed as we thought something not cleanly or bad bugs, it was really horrible expereince to stay in this hotel, i need someone from expedia to call me back as this money is not worth it to spend in this hotel.
Pranav
Stayed 2 nights in Dec 2025
