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Hotel Citadelle

3.0 star property

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Lobby lounge
Breakfast meal
Deluxe Apartment (8 people)
Deluxe Apartment (8 people)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Base de plein air de Sainte-Foy
    ‪2 min drive‬
  • Place, Laval University
    ‪5 min drive‬
  • Place, Château Frontenac
    ‪13 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(85 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception
Hôtel Motel Le Gite
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
3.7 out of 5, Good, 1,897 reviews
The price is AU$104
includes taxes & fees
4 Jan - 5 Jan 2026
Hôtel Motel Le Gite

About the area

Québec City

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. .This hotel is 7.2 mi (11.6 km) from Château Frontenac and 3.9 mi (6.3 km) from Les Galeries de la Capitale.

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Laval University - 5 min drive - 6.6 km
  • Quebec City Convention Center - 11 min drive - 11.4 km
  • Château Frontenac - 13 min drive - 12.5 km
  • Quebec Cruise Terminal - 14 min drive - 13.3 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Québec Broue 2.0 - ‬16 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Ashton - ‬2 min drive

About this property

Hotel Citadelle

Hotel in Québec City with a 24-hour front desk and a coffee shop
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Amelia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a moldy old basement. It’s confusing on what you are getting on Expedia with this hotel. We would have paid more for a better room. The only thing we did enjoy was the “drive up to the door” option. Other than that, we will not stay again. Perhaps we will consider trying the “nice” part of the hotel. The staff were nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Vivienne

Stayed 1 night in Sep 2025

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025

8/10 Good

Edic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good for short term stay, price is affordable.
Stayed 1 night in Sep 2025

10/10 Excellent

Leonard

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025

10/10 Excellent

Harmohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl on reception was very nice
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, inviting, room was clean and easy check in. Safety wise, the wired in smoke detector is non existent. For a hotel it is a 2, for a motel it is a 5
Stayed 1 night in Sep 2025

10/10 Excellent

KALIDAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, humble staff
Stayed 2 nights in Sep 2025

6/10 Okay

Dominique

Business traveller
Stayed 1 night in Sep 2025

6/10 Okay

Troy, Shaunavon

Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive (235 one night), seen much better days, extremely small, no amenities, door to back parking wouldn’t lock security pretty poor, won’t return, look for another spot or you’ll be disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was okayish. Don’t expect much out of it. No question about cleanliness. the property is bit old. The AC was too loud. Sounded like a tractor engine is running in your room all night. Which works on auto mode even though you set on manual mode. Since it was too late and i was tired i didn’t complaint. However, i gave my feedback to a woman at the reception while check-out but she didn’t budge at all. She was like okay. She acted as if she doesn’t care at all.
Stayed 1 night in Aug 2025

8/10 Good

ZAYNAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Aug 2025

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Stayed 1 night in Aug 2025

6/10 Okay

David

Bed was really soft and room could use some TLC. Room was clean but beat up
Stayed 1 night in Aug 2025

4/10 Poor

Karol Lily

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The price of the room booking online is different from what was charged when checking in the hotel. Air conditioning was very noisy, bathroom light was not working properly.
Stayed 1 night in Aug 2025

8/10 Good

guoping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Aug 2025

6/10 Okay

hongbiao

Travelled with family
Disliked: Amenities, property conditions & facilities
cockroaches moved around at bathroom. shower switch fell apart without repair . mouldy ceiling. terrible loud noise from the expressway interchange nearby. there was no water kettle to use.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

michelle

Liked: Cleanliness, staff & service, room comfort
Doors to the motel are never locked which is a safety concern from parking lot . Light in bathroom needs replacing as it is really dark . Location is good with restaurants nearby .
Stayed 1 night in Aug 2025